Have you run the Veritas debug log and sent it to them? John Tolmachoff Engineer/Consultant/Owner eServices For You -----Original Message----- From: Juan Ibarra [mailto:jibarra@xxxxxxxxxxx] Sent: Sunday, November 30, 2003 8:40 PM To: [ExchangeList] Subject: [exchangelist] Error leen Backing up Exchange http://www.MSExchange.org/ Hello, to all, I recently bought an AIT-3, Sony SDX-700C, tape drive and haven't been able to successfully back up my exchange 5.5 server. I have an AIT-1 and have never had a problem. I get the error below. I called Veritas and they had me upgrade to the latest rev of Backup Exec 9.0 and install the latest drivers, but no luck. It was also suggested by them to use the Sony drivers, but no luck. Has any one seen this? Could you please help? Verify - <file:///\\Server> \\ServerName\Microsoft Exchange Information Store Storage device "SONY 5" reported an error on a request to read data from media. Error reported: The semaphore timeout period has expired. Thanks, Juan ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------