Cause: It appears that this error is caused by some form of corrupt email in
the Information Store.
Fix: Give your user account the Exchange Services or Exchange Domain Servers
groups. Please note you need to remove yourself from Domain Admins or
Administrators as these accounts are explicitly denied access to users
mailboxes. See Q262054 for more info.
Once you have done this you need to search your M drive of your mail server
for text containing the originating email address contained in the event
log.
Once found use your email client, either Web Access or Outlook to open the
offending mailbox and delete the message. Do not delete the file directly
from Windows Explorer, use the mail client.
Please note your company might have some security issues around your ability
to access the users mailbox, but then you could always get the user to
delete the offending message.
Regards, Khan
From: "Wieler, Ken" <kenneth.wieler@xxxxxxxx> Reply-To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx> To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx> Subject: [exchangelist] Error 12002 Date: Fri, 28 Feb 2003 11:44:08 -0500
http://www.MSExchange.org/
Has anyone seen this. I found some info but nothing substantial. I tracked
down this message and we can not delete it from the users mailbox. Here is
a copy of the event:
Event Type: Error
Event Source: MSExchangeIS
Event Category: Content Engine
Event ID: 12002
Date: 2/28/2003
Time: 9:51:00 AM
User: N/A
Computer: EAGLE
Description:
Error 8004011B-80000000 occurred while processing message <> from 'AnchorDesk'.
For more information, click http://www.microsoft.com/contentredirect.asp <http://www.microsoft.com/contentredirect.asp>
Of course you can not find this error on TechNet.
Ken Wieler Yale School of Management 203-432-9813 kenneth.wieler@xxxxxxxx
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