RE: Emails disappearing from the Inbox, please help ASAP

  • From: "Mark Fugatt" <mark@xxxxxxxxx>
  • To: "'[ExchangeList]'" <exchangelist@xxxxxxxxxxxxx>
  • Date: Tue, 27 Apr 2004 08:22:41 -0400

Glad to hear you have it all fixed, and that?s what we are here for :-)

Mark Fugatt
MCSE, MCT, Microsoft Exchange MVP
Pentech Office Solutions Inc
Rochester, NY
Tel: 585 586 3890
Cell: 585 576 4750
http://www.4mcts.com
http://www.exchangetrainer.com

-----Original Message-----
From: Leonard Mwangi [mailto:lmwangi@xxxxxxxxx] 
Sent: Tuesday, April 27, 2004 8:22 AM
To: [ExchangeList]
Subject: [exchangelist] RE: Emails disappearing from the Inbox, please help
ASAP

http://www.MSExchange.org/

Mark you are the HERO 

I changed the view settings and everything miraculously reappeared... I
can't thank you enough for the great efforts you guys did to assist me get
this issue resolved.

Thank very much for everyone's contribution and assistance.

Leonard 

-----Original Message-----
From: Mark Fugatt [mailto:mark@xxxxxxxxx]
Sent: Monday, April 26, 2004 3:02 PM
To: [ExchangeList]
Subject: [exchangelist] RE: Emails disappearing from the Inbox, please help
ASAP

http://www.MSExchange.org/

I would not delete his mailbox then, did you check what view he is using? 


Mark Fugatt
MCSE, MCT, Microsoft Exchange MVP
Pentech Office Solutions Inc
Rochester, NY
Tel: 585 586 3890
Cell: 585 576 4750
http://www.4mcts.com
http://www.exchangetrainer.com

-----Original Message-----
From: Leonard Mwangi [mailto:lmwangi@xxxxxxxxx]
Sent: Monday, April 26, 2004 3:54 PM
To: [ExchangeList]
Subject: [exchangelist] RE: Emails disappearing from the Inbox, please help
ASAP

http://www.MSExchange.org/

Thanks Mark for the continuous help

He has about 13,251 items In ESM, I don't want to loose his emails 

-----Original Message-----
From: Mark Fugatt [mailto:mark@xxxxxxxxx]
Sent: Monday, April 26, 2004 2:47 PM
To: [ExchangeList]
Subject: [exchangelist] RE: Emails disappearing from the Inbox, please help
ASAP

http://www.MSExchange.org/

It could, if you look in ESM and look at his mailbox how many items does it
say he has in it.

I cannot tell if deleting his mailbox will cause a problem or not,
potentially you could loose all his mail. 


Mark Fugatt
MCSE, MCT, Microsoft Exchange MVP
Pentech Office Solutions Inc
Rochester, NY
Tel: 585 586 3890
Cell: 585 576 4750
http://www.4mcts.com
http://www.exchangetrainer.com

-----Original Message-----
From: Leonard Mwangi [mailto:lmwangi@xxxxxxxxx]
Sent: Monday, April 26, 2004 3:40 PM
To: [ExchangeList]
Subject: [exchangelist] RE: Emails disappearing from the Inbox, please help
ASAP

http://www.MSExchange.org/

If I delete and recreate the mail box will this cause any harm?

 

-----Original Message-----
From: Mark Fugatt [mailto:mark@xxxxxxxxx]
Sent: Monday, April 26, 2004 12:00 PM
To: [ExchangeList]
Subject: [exchangelist] RE: Emails disappearing from the Inbox, please help
ASAP

http://www.MSExchange.org/

Well, you need to check it out, check what View he has select, it could be
he has it set to "Unread Items" and the Preview pane is marking them as
read.

So check his profile as well.

Mark Fugatt
MCSE, MCT, Microsoft Exchange MVP
Pentech Office Solutions Inc
Rochester, NY
Tel: 585 586 3890
Cell: 585 576 4750
http://www.4mcts.com
http://www.exchangetrainer.com

-----Original Message-----
From: Leonard Mwangi [mailto:lmwangi@xxxxxxxxx]
Sent: Monday, April 26, 2004 12:51 PM
To: [ExchangeList]
Subject: [exchangelist] RE: Emails disappearing from the Inbox, please help
ASAP

http://www.MSExchange.org/

I am getting very minimal information from him, he says he has no rules
setup, Am not sure what his view is set as but I'd assume it's the default
navigation pane and status.

The pst file is set to deliver emails to his profile.

Thanks for the continuous help

Leonard 

-----Original Message-----
From: Mark Fugatt [mailto:mark@xxxxxxxxx]
Sent: Monday, April 26, 2004 11:35 AM
To: [ExchangeList]
Subject: [exchangelist] RE: Emails disappearing from the Inbox, please help
ASAP

http://www.MSExchange.org/

PST file?
What View does he have configured on the client, from the View menu?
Any Rules configured on the client?

Mark Fugatt
MCSE, MCT, Microsoft Exchange MVP
Pentech Office Solutions Inc
Rochester, NY
Tel: 585 586 3890
Cell: 585 576 4750
http://www.4mcts.com
http://www.exchangetrainer.com

-----Original Message-----
From: Leonard Mwangi [mailto:lmwangi@xxxxxxxxx]
Sent: Monday, April 26, 2004 12:33 PM
To: [ExchangeList]
Subject: [exchangelist] Emails disappearing from the Inbox, please help ASAP

http://www.MSExchange.org/

Dear Comrades

This issues is getting out of hand, the bad part is that it's the companies
CEO that its happening to.

He has a bunch of pc's setup around the country and depends heavily on his
note book. Last week he called me and said his emails have disappeared...
And he wants it fixed yesterday... I figured that a pc in one of his many
offices was downloading the POP3 emails. I set it to leave a copy on the
server and also turned it off, even though the account is set to forward
emails to the exchange server.

This didn't seem to solve the issue... He still cant get his emails once he
opens his outlook he can see all the emails but then they start disappearing
one after the other... Everybody is now screaming at me though this doesn't
happen to anyone else through out the corporate.

Please Comrades help resolve this issue.

Stressed 

Leonard

-----Original Message-----
From: Jared Johnson [mailto:jaredsjazz@xxxxxxxxx]
Sent: Saturday, April 24, 2004 11:03 AM
To: [ExchangeList]
Subject: [exchangelist] RE: Emails disappearing from the Inbox

http://www.MSExchange.org/

Most likely they are being forwarded to a .PST archive file. Go into setup
on the client and see where the "default email locatoin" is set to. Of
course it should be set to the persons exchange email box.
However, many times it gets mistakenly set to sending email to the .PST
archive file on the machine. So, you would see it for a second in the inbox
as normal, and the suddenly it disappears, just as you described.
Check for .PST files..


--- Dee Arnold <Deea@xxxxxxxx> wrote:
> http://www.MSExchange.org/
> 
> 
> This is a multi-part message in MIME format.
> > Have you messed with any settings?
> See
>
http://weblogs.asp.net/kclemson/archive/2003/12/23/45482.aspx
> for a
> "laugh"
> 
> ________________________________
> 
> From: Leonard [mailto:lmwangi@xxxxxxxxx]
> Sent: Sat 4/24/2004 11:07 AM
> To: [ExchangeList]
> Subject: [exchangelist] Emails disappearing from the Inbox
> 
> 
> 
> http://www.MSExchange.org/
> 
> Hello Everyone
> 
> I have a weird issue that I can explain and need help.
> 
> I have a Merak mail server that's forwarding emails to the exchange
> 2003 server (Primary mail server).
> One of the users emails are disappearing after he opens the Outlook 
> client which is synchronized with exchange.
> 
> The weird part is you see outlook download emails from the server into 
> the inbox then the emails start disappearing one by one!!
> 
> I have (Merak mail server)POP3 accounts set to only send and not to 
> receive on this users pc.
> 
> Please help
> 
> 
> Thanks
> 
>
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