RE: Email slowness

From: "Kenny Mann" <Kennymann@xxxxxxxxxxx>
To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
Date: Fri, 14 Nov 2003 15:15:11 -0600
I've notcied that it's only XP people who are experiaincing this, bot
not all of them.
I thought some 2K people were getting this trouble as well, but as it
seems it was outlook that crashed, so they couldn't receive email.

Kenny Mann

>-----Original Message-----
>From: Kenny Mann 
>Sent: Friday, November 14, 2003 3:12 PM
>To: [ExchangeList]
>Subject: [exchangelist] RE: Email slowness
>
>
>http://www.MSExchange.org/
>
>It's turned off, that was the first thing I checked.
>A couple people sitting behind me are wondering why their 
>email hasn't showed up yet as well, so I'm starting to wonder 
>if the server isn't sending the push message saying (You got 
>mail, come and get it). Very odd. Once I find it out, I'll 
>post the solution.
>
>-----------------------
>-- Kenny Mann
>IT Tech / Systems Administrator / Network Administrator
>C&D Robotics, Inc.
>4780 South 23rd Street
>Beaumont, TX 77705
>Phone: (409)-840-5252
>Fax: (409)-840-4660 
>Be courteous, use mail list etiquette. 
>http://etherpunk.com/misc-mail_etiquette.html
>
>>-----Original Message-----
>>From: Eric Lanyon [mailto:ELanyon@xxxxxxx]
>>Sent: Friday, November 14, 2003 3:10 PM
>>To: [ExchangeList]
>>Subject: [exchangelist] RE: Email slowness
>>
>>
>>http://www.MSExchange.org/
>>
>>Along the same lines...ensure Internet Connection Firewall
>>isn't enabled on the NIC.  I've seen it do funky things on a network.
>>
>>eric
>>
>>-----Original Message-----
>>From: Mulnick, Al [mailto:Al.Mulnick@xxxxxxxxxx]
>>Sent: Friday, November 14, 2003 11:48 AM
>>To: [ExchangeList]
>>Subject: [exchangelist] RE: Email slowness
>>
>>http://www.MSExchange.org/
>>
>>Check the network out.  In order for the new mail notification
>>to operate, you have to get a UDP notification (which is 
>>generally considered a best effort attempt to deliver a 
>>packet).  Things like firewalls, routers, network drivers etc 
>>are possible interferences (anything in the first 6 layers 
>>really).  Find out what he downloaded and installed.  Was it 
>>blackice?  Was it something else?  What'd he change on that 
>>machine that causes it to have this issue.  
>>
>>I think at this point you've narrowed it down to the machine
>>he uses.  I think a logical next step is to find out what he 
>>changed to inflict the problem and correct it.
>>
>>
>>Al
>>
>>-----Original Message-----
>>From: Kenny Mann [mailto:Kennymann@xxxxxxxxxxx]
>>Sent: Friday, November 14, 2003 12:29 PM
>>To: [ExchangeList]
>>Subject: [exchangelist] RE: Email slowness
>>
>>
>>http://www.MSExchange.org/
>>
>>Same thing, even with a new profile...
>>It's as if it doesn't resolve the server idle, unless he
>>forces it to touch the server (IE: Open an email, which 
>>resides on the server. Although this doesn't work all the time.)
>>
>>-----------------------
>>-- Kenny Mann
>>
>>IT Tech / Systems Administrator / Network Administrator
>>C&D Robotics, Inc.
>>4780 South 23rd Street
>>Beaumont, TX 77705
>>Phone: (409)-840-5252
>>Fax: (409)-840-4660
>>Be courteous, use mail list etiquette. 
>>http://etherpunk.com/misc-mail_etiquette.html
>>
>>>-----Original Message-----
>>>From: Kenny Mann
>>>Sent: Friday, November 14, 2003 8:29 AM
>>>To: [ExchangeList]
>>>Subject: [exchangelist] RE: Email slowness
>>>
>>>
>>>http://www.MSExchange.org/
>>>
>>>He doesn't have anything else hooking into the client. I'll try a new
>>>profile. The interesting thing is that after I rebuild the 
>>machine, it
>>>works fine. It's whenever I hand it to him, a week later,
>>it's back to
>>>what it's doing. I think he might be changing something, but
>>I have no
>>>idea what it could be. The dangerous thing about having a user who
>>>knows enough to hurt himself, but not smart enough to know 
>>what not to
>>>do. I really appreciate your ideas!
>>>
>>>Kenny Mann
>>>
>>>>-----Original Message-----
>>>>From: Mulnick, Al [mailto:Al.Mulnick@xxxxxxxxxx]
>>>>Sent: Thursday, November 13, 2003 12:23 PM
>>>>To: [ExchangeList]
>>>>Subject: [exchangelist] RE: Email slowness
>>>>
>>>>
>>>>http://www.MSExchange.org/
>>>>
>>>>[hail Mary]
>>>>Does he have any add-ins or other software hooked into the client? 
>>>>Does he get the same behavior after you create a new 
>profile for him?
>>>>
>>>>
>>>>Al
>>>>
>>>>-----Original Message-----
>>>>From: Kenny Mann [mailto:Kennymann@xxxxxxxxxxx]
>>>>Sent: Thursday, November 13, 2003 9:19 AM
>>>>To: [ExchangeList]
>>>>Subject: [exchangelist] RE: Email slowness
>>>>
>>>>http://www.MSExchange.org/
>>>>
>>>>Ahh, very intersting. Thanks!
>>>>His (Known not-working) : 
>>>>ncalrpc,ncacn_ip_tcp,ncacn_spx,ncacn_np,netbios,ncacn_vns_spp
>>>>Mine (Known Working)    :
>>>>ncalrpc,ncacn_ip_tcp,ncacn_spx,ncacn_np,netbios,ncacn_vns_spp
>>>>
>>>>Same
>>>>
>>>>Kenny Mann
>>>>
>>>>>-----Original Message-----
>>>>>From: Mulnick, Al [mailto:Al.Mulnick@xxxxxxxxxx]
>>>>>Sent: Thursday, November 13, 2003 7:53 AM
>>>>>To: [ExchangeList]
>>>>>Subject: [exchangelist] RE: Email slowness
>>>>>
>>>>>
>>>>>http://www.MSExchange.org/
>>>>>
>>>>> 
>>>>>http://support.microsoft.com/search/default.aspx?Catalog=LCID%3
>>>>>D1033%26CDID% 
>>>>>3DEN-US-KB%26PRODLISTSRC%3DON&Product=&KeywordType=ALL&Titles=f
>>>>>alse&numDays= 
>>>>>&maxResults=25&Queryl=163576&Query=163576&QuerySource=gsfxSearc
>>>>>h_Query&srchE
>>>>>xtraQry=
>>>>>
>>>>>
>>>>>http://www.winnetmag.com/Articles/Index.cfm?ArticleID=3765&pg=2
>>>>>
>>>>>
>>>>>
>>>>>-----Original Message-----
>>>>>From: Kenny Mann [mailto:Kennymann@xxxxxxxxxxx]
>>>>>Sent: Wednesday, November 12, 2003 4:25 PM
>>>>>To: [ExchangeList]
>>>>>Subject: [exchangelist] RE: Email slowness
>>>>>
>>>>>http://www.MSExchange.org/
>>>>>
>>>>>Where do I find Outlook binding order?
>>>>>
>>>>>
>>>>>Kenny Mann
>>>>>
>>>>>>-----Original Message-----
>>>>>>From: Mulnick, Al [mailto:Al.Mulnick@xxxxxxxxxx]
>>>>>>Sent: Wednesday, November 12, 2003 3:03 PM
>>>>>>To: [ExchangeList]
>>>>>>Subject: [exchangelist] RE: Email slowness
>>>>>>
>>>>>>
>>>>>>http://www.MSExchange.org/
>>>>>>
>>>>>>Sorry. I was referring to the Outlook binding order.
>>>What's that set
>>>>>>to?
>>>>>>
>>>>>>
>>>>>>Al
>>>>>>
>>>>>>-----Original Message-----
>>>>>>From: Kenny Mann [mailto:Kennymann@xxxxxxxxxxx]
>>>>>>Sent: Wednesday, November 12, 2003 3:44 PM
>>>>>>To: [ExchangeList]
>>>>>>Subject: [exchangelist] RE: Email slowness
>>>>>>
>>>>>>http://www.MSExchange.org/
>>>>>>
>>>>>>> Does he get the same results if logged into another 
>"known good" 
>>>>>>> workstation?
>>>>>>Everything works fine, if from another computer or OWA.
>>>>>>
>>>>>>> Binding order
>>>>>>He only uses TCP/IP, for file sharing and windows
>>>>netowkring. I turned
>>>>
>>>>>>on file sharing and printer sharing, just because he doesn't
>>>>>share, but I
>>>>>>doubt that will fix the problem.
>>>>>>
>>>>>>> MAPI mode or IMAP/POP
>>>>>>He is using MAPI, everyone is using MAPI. IMAP is running though.
>>>>>>
>>>>>>> mail delivered
>>>>>>It doesn't make a difference if the mails are on the server or are
>>>>>>local.
>>>>>>
>>>>>>
>>>>>>Thanks for the help!
>>>>>>
>>>>>>Kenny Mann
>>>>>>
>>>>>>
>>>>>>>-----Original Message-----
>>>>>>>From: Mulnick, Al [mailto:Al.Mulnick@xxxxxxxxxx]
>>>>>>>Sent: Wednesday, November 12, 2003 12:06 PM
>>>>>>>To: [ExchangeList]
>>>>>>>Subject: [exchangelist] RE: Email slowness
>>>>>>>
>>>>>>>
>>>>>>>http://www.MSExchange.org/
>>>>>>>
>>>>>>>Probably not his account, but it could be his network.  What
>>>>>>else is he
>>>>>>>running on the machine?  Does he get the same results if
>>>logged into
>>>>>>>another "known good" workstation?  What about his binding
>>>>order (and
>>>>>>>those that are having the issues as well)?  Any thing there
>>>>>>to report?
>>>>>>>Is he using MAPI mode for mail access or IMAP/POP?  Is he
>>>having the
>>>>>>>mail delivered to his PST vs. leaving it on the store?
>>>>>>>
>>>>>>>
>>>>>>>Al
>>>>>>>
>>>>>>>-----Original Message-----
>>>>>>>From: Kenny Mann [mailto:Kennymann@xxxxxxxxxxx]
>>>>>>>Sent: Wednesday, November 12, 2003 12:21 PM
>>>>>>>To: [ExchangeList]
>>>>>>>Subject: [exchangelist] RE: Email slowness
>>>>>>>
>>>>>>>http://www.MSExchange.org/
>>>>>>>
>>>>>>>We aren't using any spam filtering, only Norton AV addon for
>>>>>Exchange.
>>>>>>>
>>>>>>>>-----Original Message-----
>>>>>>>>From: Dee Arnold [mailto:Deea@xxxxxxxx]
>>>>>>>>Sent: Wednesday, November 12, 2003 11:08 AM
>>>>>>>>To: [ExchangeList]
>>>>>>>>Subject: [exchangelist] RE: Email slowness
>>>>>>>>
>>>>>>>>
>>>>>>>>http://www.MSExchange.org/
>>>>>>>>
>>>>>>>>Are you running any type of Spam Filtering at the server level?
>>>>>>>>
>>>>>>>>-----Original Message-----
>>>>>>>>From: Kenny Mann [mailto:Kennymann@xxxxxxxxxxx]
>>>>>>>>Sent: Wednesday, November 12, 2003 11:07 AM
>>>>>>>>To: [ExchangeList]
>>>>>>>>Subject: [exchangelist] Email slowness
>>>>>>>>
>>>>>>>>
>>>>>>>>http://www.MSExchange.org/
>>>>>>>>
>>>>>>>>A long time ago I was having problems with a user having email
>>>>>>>>problems, it would take hours, days, or possibly weeks to
>>>>>>>receive some
>>>>>>>>emails. I have narrowed it down to his computer.
>>>>>>>>OWA works (it shows all his email, even though his desktop
>>>>>>>may not show
>>>>>>>>it). I've tried the security policy settings modifications
>>>>(3 Domain
>>>>>>>>Member: Digitally Encrypt, etc) that Steve Moffat suggested,
>>>>>>and they
>>>>>>>>seemed to work. A couple weeks later, things seem to be
>>happening
>>>>>>>>again, but not as bad (seemingly). One of the weird things
>>>>>>is that if
>>>>>>>>he opens up an email (any, even already read emails),
>>>then he will
>>>>>>>>receive all emails from the server that he hasn't already
>>>>received.
>>>>>>>>It's as if he's having problems talking to the server. This 
>>>>>>>>occassioanlly happens to other people, although very rare
>>>for them
>>>>>>>>(seemingly). He is running Windows XP, fully updated with
>>>>Office XP.
>>>>
>>>>>>>>Seemingly all the people seeing this problem have Windows 2K
>>>>>>>or Windows
>>>>>>>>XP. Some of them use Office 97, while others use Office XP.
>>>>>>>Other parts
>>>>>>>>of the network (IE:
>>>>>>>>Internet, FTP, etc) seem to work happily with no problems. The
>>>>>>>>computers seem to be fairly powerful (Above 1ghz, >= 256MB of
>>>>>>>memory).
>>>>>>>>Out of 40 people, only 1 person experiances this on a
>>>semi-regular
>>>>>>>>basis, while a total of 2 or 3 people have shared his
>>>>>>experience with
>>>>>>>>their accounts.
>>>>>>>>
>>>>>>>>Any suggestions?
>>>>>>>>Is it possible, there is something funky with his Active
>>>Directory
>>>>>>>>account, perhaps?
>>>>>>>>
>>>>>>>>----------------------------------
>>>>>>>>--Kenny Mann
>>>>>>>> 
>>>>>>>>
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>>>>>>>>------------------------------------------------------
>>>>>>>>
>>>>>>>>###############################################################
>>>>>>>>######################
>>>>>>>>Only the individual sender is responsible for the content of the
>>>>>>>>message, and the message does not necessarily reflect the
>>>>>>position or
>>>>>>>>policy of the Texas State Teachers Association or its 
>affiliates.
>>>>>>>>
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>>>>>>Library:
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>>>>>>------------------------------------------------------
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>>>>>>Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: 
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>>>>>>------------------------------------------------------
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>>>>>
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>>>>>------------------------------------------------------
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>>>>
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>>>>>Resource Site: http://www.windowsecurity.com/ Network
>>>>Security Library:
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>>>>
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>>>>>Resource Site: http://www.windowsecurity.com/ Network
>>>>Security Library:
>>>>
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>>>>
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>>>http://www.serverfiles.com No.1 ISA
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>>>>Resource Site: http://www.windowsecurity.com/ Network
>>>Security Library:
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>>>http://www.serverfiles.com No.1 ISA
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>>>http://www.isaserver.org Windows Security
>>>>Resource Site: http://www.windowsecurity.com/ Network
>>>Security Library:
>>>>http://www.secinf.net/ Windows 2000/NT Fax Solutions:
>>>>http://www.ntfaxfaq.com
>>>>------------------------------------------------------
>>>>
>>>
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>>http://www.serverfiles.com No.1 ISA
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>>>Resource Site: http://www.windowsecurity.com/ Network 
>>Security Library:
>>>http://www.secinf.net/ Windows 2000/NT Fax Solutions:
>>>http://www.ntfaxfaq.com
>>>------------------------------------------------------
>>>
>>
>>------------------------------------------------------
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>>Windows Security Resource Site: http://www.windowsecurity.com/ 
>>Network Security Library: http://www.secinf.net/ Windows 
>>2000/NT Fax Solutions: http://www.ntfaxfaq.com
>>------------------------------------------------------
>>
>>------------------------------------------------------
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>>Windows Security Resource Site: http://www.windowsecurity.com/ 
>>Network Security Library: http://www.secinf.net/ Windows 
>>2000/NT Fax Solutions: http://www.ntfaxfaq.com
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>>
>>
>>------------------------------------------------------
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>>No.1 ISA Server Resource Site: http://www.isaserver.org 
>>Windows Security Resource Site: http://www.windowsecurity.com/ 
>>Network Security Library: http://www.secinf.net/ Windows 
>>2000/NT Fax Solutions: http://www.ntfaxfaq.com
>>------------------------------------------------------
>>
>
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>Windows Security Resource Site: http://www.windowsecurity.com/
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>Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com
>------------------------------------------------------
>
RE: Email slowness

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