Re: Downloads and application event viewer
- From: Rick Boza <rickb@xxxxxxxxxxx>
- To: Exchange List <exchangelist@xxxxxxxxxxxxx>
- Date: Mon, 22 Nov 2004 17:27:45 -0500
There are a lot of references to event id 7011 out there. I found a few
Q-articles on support.microsoft.com that suggest some potential fixes.
What version of Exchange are you running? One of the articles referencing
E2K seems to point to some sort of corruption to the database (well in this
case, a corrupt message or messages).
When you say front-end, does it also serve as an SMTP bridgehead by any
chance? What's in the SMTP queues? Any messages stuck by any chance? Does
mailflow seem to be working as usual?
Are you seeing any events in the system log that could indicate any hard
disk issues?
What made you think it was a Veritas issue?
When you say you 'try to download Microsoft updates' what are you
downloading and how are you doing so? Operating System or Exchange? Have
you tried downloading patches to another system and then transfer them to
the server for installation?
First and foremost (should have put this first, sorry): Can you get a good
backup, and do you have the configuration documented in the event of
failure?
I did find (since you reference a thumb drive) this:
http://forums.us.dell.com/supportforums/board/message?board.id=pes_win2k&mes
sage.id=3521 although I can't vouch for it.
Rick
On 11/22/04 5:07 PM, "Amy Kohler" <akohler@xxxxxxxxxxxxx> wrote:
> It is 2.56 MB. I can save the file and open on another machine. There is no
> Veritas software on this pc. I found a VxSvc. log under the Dell Manager/Array
> Manager directory (not hat I know what this means). I did open the app log and
> can see that on the 9th, someone put in a pocket usb staroage device. One
> minute after and every minute since the Service Control Manager error 7011
> comes up. I have quit a lot of disk space left (23GB). Does this info help?
>
> -----Original Message-----
> From: Danny [mailto:nocmonkey@xxxxxxxxx]
> Sent: Monday, November 22, 2004 3:45 PM
> To: [ExchangeList]
> Subject: [exchangelist] Re: Downloads and application event viewer
>
>
> http://www.MSExchange.org/
>
> On Mon, 22 Nov 2004 16:29:34 -0500, Amy Kohler <akohler@xxxxxxxxxxxxx> wrote:
>> http://www.MSExchange.org/
>>
>> I am having trouble with my FE Exchange server. OWA is all it is used for and
>> users are connecting fine.
>> I have a regular system event 7011 from the Service Control Manager stating:
>> Timeout (30000 milliseconds) waiting for a transaction response from the
>> VxSvc service.
>> Researching seems to point to a Veritas service, but I don't have that
>> software installed on the FE
>>
>> I try to download microsoft updates and it keeps failing.
>> I try to look in the event viewer and I can only see the system and security
>> logs. When I click on the application log, it disappears. Accessing it
>> remotely causes the mmc to have a fatal error and closes. Anyone have any
>> ideas?
>
> Can you view the properties of your Application log? What size is it?
> How much free disk space do you have? Have you called Veritas support?
>
> What has changed since this started happening?
>
> ...D
>
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