I have touched on this subject before of what happens. Now, I need to have a written procedure for the clients. When the client wants a user disabled, not deleted, what is the best practice in regards to the Exchange Mail box? Delete it? If so, is there a way to first copy or save anything the user might have in the mail box? If deleted, then what if they then want the user re-enabled after say 2 weeks? The client likes to disable a user first, then after 30 days delete. The problem is when disabling, the user's mailbox is not longer available, and therefore causes a error during the nightly backup. John Tolmachoff MCSE CSSA Engineer/Consultant eServices For You www.eservicesforyou.com