RE: Digital ID Name can't be found by underlying security system

  • From: "Sleeper, Joe \(Virginia Beach\)" <jsleeper@xxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Mon, 30 Aug 2004 12:22:48 -0400

Hi Dusty,

If you want your users to be able to use encryption on multiple
machines, have them export the keys from the first machine and import it
into the others.  In the case described below, have them export the key
from the machine that's currently working, then import that into the
other machine. This way both machines are working with the same key.


-----Original Message-----
From: Dusty Jones [mailto:dustyj@xxxxxxxxxxx] 
Sent: Monday, August 30, 2004 1:02 PM
To: [ExchangeList]
Subject: [exchangelist] Digital ID Name can't be found by underlying
security system

I have a problem with encrypted email in Outlook. We have our own CA and
Exchange 2003 server. I have my users enroll for their certificate and
install. There have been no problems with this for 98% of users. Except,
there are a couple of users who have an office workstation and a remote
laptop via vpn. They enrolled for the CA on both machines. However, on
machine they get the error "Digital ID Name can't be found by the
underlying security system" even though they install a certificate from
the CA. However, on the other machine it works just fine. When I look in
Active Directory on the published cert tab I see multiple certificates.
Any suggestions on this would be greatly accepted. I am using Outlook
on both of the machines with Windows 2000/XP pro for the OS.

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