RE: Can't recover items in Public Folder that were deleted by a rule

  • From: "Andy David" <adavid@xxxxxxxxxxxxxxxx>
  • To: "'[ExchangeList]'" <exchangelist@xxxxxxxxxxxxx>
  • Date: Fri, 30 Apr 2004 20:13:02 -0400

Under which folder are you looking at the Recover Deleted Items option? (
Your mailbox deleted items or that folder's?)


-----Original Message-----
From: Nancy Forbes [mailto:forbesn@xxxxxxxxxxxx] 
Sent: Friday, April 30, 2004 6:47 PM
To: [ExchangeList]
Subject: [exchangelist] Can't recover items in Public Folder that were
deleted by a rule

We are using XWall.  This weekend we recieved an update that changed some
settings so that many of our emails that are sent from form postings on our
web site got marked as SPAM.

These emails got sent to email enabled public folders.  I have rules on
these public folders to delete anything with [spam in the subject line
(which XWALL Adds.)  Then the emails get forwarded to whomever handles posts
for that site.

Problem:  Emails deleted by the rule do not appear in the Recovered Deleted
items option.  (Other emails I delete do appear there so it appears to be
something with the rule deleting them.)

I can see the emails in the Message Tracking Center in the Exchange System
Administrator.  So I know they are still there.  Is there another way to get
to them?  I have ID numbers for the messages.  Retention on the folders is 7
days and this is day 6 since we installed the update.

I don't have to actually recover the email but I do need to get to the
message part of the email so I can copy it and forward that on.

PS - I've tried the option presentented in KB811358 which did not work.

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