Not for everyone. Just so that when our Japanese employee gets e-mail from one of his countrymen he can read it over OWA. I set him up fine on campus with Win2K/Outlook2K. But he asked if it could be set up at the Exchange server so when he used OWA from off-campus he could see Japanese characters. National Building Museum Don Holstrom systems administrator 401 F St, NW Washington, DC 20001 202.272.2448