RE: CA Products Was: Information Store service will not start...

  • From: "Mike Liddekee" <mliddekee@xxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Thu, 4 Sep 2003 17:55:58 -0500

I've used it previously mainly in the Novell days.  It was notorious for 
working for months and then one day "stopping" for no reason.  I used to 
maintain servers for school districts and had several with these types of 
problems and they would require reinstalling.  After switching to BE, never had 
another problem.  I'm currently running BS 9, only because the "boss" liked it. 
 However I had many problems getting it to run a successful backup.  After we 
first got it up and running w/ eval version, when we went to convert to full 
version it stopped backing up.  Had to do a uninstall, registry clean, 
reinstall to get it working again.  Then when we purchased Exchange couple 
months ago and bought the exchange agent, it too starting working fine and then 
one day stopped backing up exchange.  Had to uninstall and reinstall the agent 
again.  I had to use a different setup than what I was using the first time 
even though the first setup worked fine for 4 weeks.  CA support is horrible in 
my opinion.  I can't compare it to Veritas though b/c I never had to call on 
their products.  Also install patches for CA is horrible.  You have to use 
their special CAzip program.  I hate to keep ranting about them but I have 
never really liked them.  There are too many products on the market that in my 
opinion are better than their products.  Just my $.02.  I have done file 
restores and it "works."  I haven't tested the Exchange restore out.  Hopefully 
I'll never have to but I plan on doing a sim test in the next month or so.

Mike Liddekee
Network Engineer

Humco Holding Group, Inc.
7400 Alumax Dr. 
Texarkana, TX  75501
Ph:  (903) 831-7808 ext 697

-----Original Message-----
From: John Tolmachoff (Lists) [mailto:johnlist@xxxxxxxxxxxxxxxxxxx] 
Sent: Thursday, September 04, 2003 5:38 PM
To: [ExchangeList]
Subject: [exchangelist] CA Products Was: Information Store service will not 

Mike, can you expand on your experience with ArcServer, and which version? I
am doing a eval of BrightStor 9.01.

John Tolmachoff MCSE CSSA
eServices For You

> -----Original Message-----
> From: Mike Liddekee [mailto:mliddekee@xxxxxxxxx]
> Sent: Thursday, September 04, 2003 2:05 PM
> To: [ExchangeList]
> Subject: [exchangelist] RE: Information Store service will not start if
Inoculan is set
> to scan email
> That was one of the problems I had w/ CA products (Arcserve & inoculan) is
> they just "stop working" and only start after reinstall.  I refuse to use
anything CA-
> branded in my environments anymore.
> Regards,
> Mike Liddekee
> Network Engineer

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