RE: Backup issue with Arcserve2K & Exchange Option

  • From: "Elias, Delores" <delias@xxxxxxxxxx>
  • To: "'[ExchangeList]'" <exchangelist@xxxxxxxxxxxxx>
  • Date: Tue, 17 Sep 2002 14:17:17 -0400

When I had that problem, I solved it by patching up Arcserve's BLB.  Haven't
had it since.  Hope that helps.

-----Original Message-----
From: Kim Vandegrift [mailto:kim.vandegrift@xxxxxxxxxxxxxxxx]
Sent: Tuesday, September 17, 2002 1:30 PM
To: [ExchangeList]
Subject: [exchangelist] Backup issue with Arcserve2K & Exchange Option

Hi all,

I'm running Arcserve 2000 on a windows 2000 server. 
My exchange server is exchange 2000 and it has the arcserve client
installed as well as the exchange option.

I'm having a problem with Arcserve failing on backing up mailboxes for
users that were deleted.

I get the error E8604 Failed to start backup ...... EC= Exch Exchange
Agent (420) failed to open information store.

I already solved one problem where I had this error for all of the
mailboxes at the brick level. I caused the problem by hiding the exchange
admin acct from the address list.

Is my current problem because I have to wait for the tombstone on the
mailboxes to expire?

Anyone seen this before?



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