[ExchangeList] Re: BESX: Activation Issues

  • From: "Todd Lemmiksoo" <tlemmiksoo@xxxxxxxxxxxx>
  • To: <exchangelist@xxxxxxxxxxxxx>
  • Date: Fri, 16 Apr 2010 16:00:59 -0400

Are you trying to activate the BB over the wireless network or through your 
network using the Blackberry Administration Service. Better to have the device 
connected to your PC.
Todd Lemmiksoo 

From: exchangelist-bounce@xxxxxxxxxxxxx on behalf of Gene Sibbs
Sent: Fri 4/16/2010 1:05 PM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] BESX: Activation Issues

Hi All,


I picked a failed BESX installation project from some onsite IT guy. I managed 
to clean up the mess and reinstalled BESX from scratch. However, I am running 
into the below technical issue.


During enterprise activation, BlackBerry wireless device displays the following 
error: An error has occurred. Please contact your system administrator. 
Activate the device contains an incorrect activation password...yet this is 
correct. I checked with the carrier as well that indeed BES data plan is 


Any pointers on how I can speedily resolve this?


Thanks G.



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