Simon Have a look at MS KB Q296788 and Q296843 for some info on /r switch and replaying your log files to get your database back to a consistent state. Any other event ID's? George -----Original Message----- From: simon whale [mailto:simon@xxxxxxxxxxxxxx] Sent: Tuesday, October 29, 2002 4:09 PM To: [ExchangeList] Subject: [exchangelist] RE: Avose on error message when restoring the information stores http://www.MSExchange.org/ Hi, I have just run the eseutil using the check sum flag and it tells me that it was not shutdown properly (dirty shutdown) and advises me to run the util again in recovery mode. My question is what is meant by the 'log file basename'? Many thanks Simon Whale -----Original Message----- From: simon whale Sent: 29 October 2002 14:46 To: '[ExchangeList]' Subject: Avose on error message when restoring the information stores Hi, I recently, today had to restore a backup when I go to mount the store I get the following error message. "An internal processing Error has occurred. Try retarting the Exchange System Manager or the Microsofot Exchange Information Store service or both" ID no: c1041724 Exchage System Manager. Can anybody help me or point me in the right direction? Many thanks Simon Whale My setup is Windows 2000 Adv Server SP£ Exchange 2000 Enterprise SP3 ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: it@xxxxxx To unsubscribe send a blank email to $subst('Email.Unsub')