RE: Access Problems

  • From: "John Tolmachoff \(Lists\)" <johnlist@xxxxxxxxxxxxxxxxxxx>
  • To: "'[ExchangeList]'" <exchangelist@xxxxxxxxxxxxx>
  • Date: Wed, 27 Aug 2003 17:46:34 -0700

Sounds like the users Outlook data file is corrupt. Delete the user e-mail
account in Outlook, close Outlook, then open are recreate the account.


Also, make use that Outlook is up to date on service packs and patches.


John Tolmachoff MCSE CSSA


eServices For You


-----Original Message-----
From: Jeff Adzima [mailto:jeff@xxxxxxxxxxxx] 
Sent: Wednesday, August 27, 2003 12:31 PM
To: [ExchangeList]
Subject: [exchangelist] Access Problems

One of my clients(W2K SP4, E2K SP3, 40 workstations all WinXP) users has
been having repeated problems logging into the Exchange Server. They can log
into the Domain no problem, but when they open Outlook, a login box appears
asking for the username, password and exchange server name. The system will
not accept their information and denies access to Exchange. I've gone in and
reset this users password, but the system still will not allow them access
to Exchange. This problem does not happen consistently. Sometimes they get
in immediately, sometimes it takes three reboots, sometimes they don't get
in all day. Accessing everything else on the domain is not a problem.


Can someone point me in the right direction here? Much obliged.



Jeff Adzima


Laser Link, Inc.

13057 Poway Road

Poway, CA 92064


858-361-0307 cell Affiliate Web Hosting Company

A California Certified DVBE



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