Setup: Exch 5.5 on Win2k server I'm a relative newbie to Exchange in an organization (14 public schools/600 employee) that can only afford 1 tech - me! One of my most active users cannot find any email before today. His mail has important legal implications for projects he's working on. His mailbox shows 336,369K of Deleted Items and 109,586K of Total K. This tells me he should be seeing a lot of stuff, but he doesn't. I checked his views, which is the first thing I normally look at, and don't find anything out of whack. In looking at things I also find my backup has not been getting the email regularly, so the prospect of restoring a recent backup is low. Any suggestions on what to look at are greatly appreciated.