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TV Providers Discount Fraud
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The National Fraud Intelligence Bureau (NFIB) have noticed an increase
in Action Fraud reports where fraudsters are offering a discount on
Television service provider subscriptions. Fraudsters are cold-calling
victims, purporting to be from a Television (TV) provider offering a
discount on their monthly subscription. Victims have been told the
following: their subscription needs to be renewed; that part or all, of
the TV equipment has expired and they are due an upgrade on the
equipment/subscription. In order to falsely process the discount, the
fraudster asks victims to confirm or provide their bank account details.
The scammers may also request the victim’s identification documents,
such as scanned copies of passports.
The fraudsters are using the following telephone numbers: “08447111444”,
“02035190197” and “08001514141”. The fraudster’s voices are reported to
sound feminine and have an Asian accent.
Later victims make enquiries and then discover that their TV service
provider did not call them and that the fraudster has made transactions
using the victim’s bank account details.
This type of fraud is nationwide. Since the beginning of this year
(2018), there have been 300 Action Fraud Reports relating to this fraud.
From the reports received, victims aged over 66 seem to be the most
targeted.
What you need to do
• Don’t assume a phone call or email is authentic: Just because someone
knows your basic details (such as your name and address or even your
mother’s maiden name), it doesn’t mean they are genuine. Criminals can
exploit the names of well-known companies in order to make their scams
appear genuine.
• Don’t be rushed or pressured into making a decision: a genuine company
won’t force you to make a financial decisions on the spot. Always be
wary if you’re pressured to purchase a product or service quickly, and
don’t hesitate to question uninvited approaches in case it’s a scam.
• Stay in control: Have the confidence to refuse unusual requests for
personal or financial information. Always contact the company yourself
using a known email or phone number, such as the one written on a bank
statement or bill.
Visit Take Five (takefive-stopfraud.org.uk/advice/) and Cyber Aware
(cyberaware.gov.uk) for more information about how to protect yourself
online.
*/Message Sent By/*
Action Fraud (Action Fraud, Administrator, National)
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