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What To Do If You Have Been A Victim of A Scam
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Scams are becoming more sophisticated and many people fall victim to
them. This can be very upsetting, but don’t feel ashamed – you have been
the victim of a crime and it’s important to report it and get the help
you need.
Reporting a scam
If you have fallen victim to a scam, make sure you report it. You may
not always be able to get your money back, but you might be able to
reduce the damage and take steps to stop it happening again – to you or
other people.
Scams are crimes and should be reported to Action Fraud, the national
fraud reporting centre (0300 123 2040). They also have a separate form
for reporting online phishing scams or computer viruses that you’ve
received but haven’t fallen victim to. Phishing is when scammers fish
for your personal information, such as bank details or passwords, or
promise rewards for an upfront fee.
Certain scams can also be reported to Trading Standards using the
Citizens Advice consumer helpline (03454 04 05 06). Trading Standards
looks at cases where companies have acted illegally or unfairly – for
example, if they’ve pressured you into buying something you didn’t want.
If a crime is in progress, or you or someone else is in immediate
danger, this is an emergency and you should phone the police on 999.
Getting support
If you have been the victim of a scam, it can be extremely distressing,
but support is available. Victim Support is an independent charity that
supports victims of crime or traumatic events. When you report a scam to
Action Fraud, they will ask if they can pass your details to Victim
Support, who will then contact you to offer emotional and practical
support. You can also contact Victim Support directly (0808 168 9111).
*/Message Sent By/*
Alison Cundy (Police, PCSO, Sheffield Central NHP)
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