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South Yorkshire Police Alerts
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South Yorkshire Police <http://www.southyorks.police.uk>
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We Now Use What3words To Help Locate People In Need Of Assistance
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We wanted to tell you about some new location technology our call
handlers are using to help find people who need our assistance, but
might not know where they are.
It’s called ‘what3words’ and it has divided the globe into 3m x 3m
squares and given each one a unique 3 word address.
*///lower.belong.levels* for example, will take to you a precise spot
near to the River Don in Rotherham.
The technology means our call handlers can send a text including a link
to the what3words browser site, and whoever has called us can see their
location, and read out the corresponding three words.
We can then dispatch help to the right place.
There is also a what3words app, which if downloaded, means the caller
can provide us with their location instantly.
The app works offline, so it’s ideal for use in rural areas with
unreliable data connection.
Joe Harwood, Atlas Court Dispatcher, explains when what3words could be
used: “Emergencies can happen anywhere, in the middle of the
countryside, or in a confusing urban area that you can’t describe in any
great detail. These are the scenarios when we can turn to what3words and
save precious time.”
There have already been some incredible success stories from forces
across the country.
In West Yorkshire, what3words has been used to pinpoint the location of
serious road traffic collisions and Humberside Police located a
vulnerable domestic abuse victim.
Superintendent Bob Chapman, Head of Force Communications, said: “There
are occasions where we get calls from people, who have found themselves
in emergency situations with no idea where they are. This technology is
a fantastic, additional tool that we can use to quickly and efficiently
locate people who need our help.”
Chris Sheldrick, co-founder and CEO of what3words, added: ‘Being in need
of urgent help and not being able to easily describe where you are can
be very distressing for the person involved and a really difficult
situation for emergency services. Today people nearly always have their
phone on them. We need to use the tools at our disposal to improve
public services and potentially save lives.”
You can visit the what3words map site here
<https://www.southyorkshire.police.uk/umbraco/map.what3words.com>
Read more about how what3words is helping the emergency services here
<https://what3words.com/emergencyservices/>
See how what3words was used for a real 999 call here
<https://www.youtube.com/watch?v=7ZtmcSGCUHI&t=2s>
*/Message Sent By/*
Corporate Communications4 (Police, Corporate Communications, South
Yorkshire)
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