[duxuser] Re: I just can't get it right, Duxbury and printer!

  • From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
  • To: <duxuser@xxxxxxxxxxxxx>
  • Date: Tue, 7 Apr 2009 08:35:16 +0100


Hi Joe,

Could you please advise what version of firmware your Basic-D has
please?  This is a number which is spoken to you when you switch on
the embosser, and may be some thing like "Twelve point two point two".

George Bell.

-----Original Message-----
From: duxuser-bounce@xxxxxxxxxxxxx
[mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Jo Taliaferro
Sent: 07 April 2009 02:07
To: duxuser@xxxxxxxxxxxxx
Subject: [duxuser] I just can't get it right, Duxbury and printer!



Hello,
I'm having a tough time getting my Duxbury 10.7 software to work with
my
Basic D braille embosser.  I believe that Duxbury is doing a good job
of
translating my Word document into braille but the Basic D version 3
braille
embosser is eating paper!  I am translating from Office 97-2003
document
into braille grade II.  Using 8 and one-half by 11 inch tractor feed
paper
connected to a USB port on my laptop computer.  If anybody who has a
Basic D
embosser can help me with the configuration of the embosser or tell me
how
to check for a paper jam, I'd be grateful.  I use Windows Xp Home and
have a
wireless connection if that makes a difference.  I downloaded drivers,
configured the embosser as directed but the braille paper is not
feeding
between the rubber rollers and into the printer cabinet.  Thanks for
your
help so far.  

Jo Taliaferro 
empowering people to live with their choices



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