[duxuser] Re: Braille Bookmaker and Duxbury Issues
- From: "Barry Adamaon Main Account" <barry.adamson@xxxxxxx>
- To: <duxuser@xxxxxxxxxxxxx>
- Date: Mon, 7 May 2012 21:08:20 -0400
Dear Jeff;
I normally just sit on the sidelines and observe and when I do speak I
sometimes get it wrong but I just can?t sit back and say nothing.
I not sure how much you know about programming but in the last 13 years
major leaps have been made in programing. That is the main reason programs
have upgrades you may not need all the bells and whistles but as in your
case you do need some of the fixes and patches. In 1999 most people only
embossed in 11 ½ by 11.
This is not to say that you can?t do what you need you just can?t do it by
clicking or unclicking a box or simply selecting from a pull down menu.
This the reason they made the two suggestions.
The upgrade would make it where you could just click or unclick a box or
select from a pull down menu and I can understand in today?s economy that
the price is a true consideration.
The other option, however, may indeed be what you need and yes the
technician may suggest an upgrade, he or she can also help you in manually
adding the commands to your computer, embosser and or program to enable you
to emboss 8 ½ by 11. And, yes I did mention you might have to make changes
to all three and that can be involved that?s the reason for suggesting an
upgrade but not a requirement.
I would recommend giving the technical support a try they do care and will
help you as much as they can.
Remember, if you work with them they?ll work for you.
Sincerely yours,
Barry
From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On
Behalf Of Jeff Clark
Sent: Monday, May 07, 2012 8:37 PM
To: duxuser@xxxxxxxxxxxxx
Subject: [duxuser] Re: Braille Bookmaker and Duxbury Issues
Neal and David,
Wow, I didn't expect replies like this. There is a checkbox in the version
10 I am running and I think I am confused on the Bookmaker's menus.
I get the feeling that you guys work on commission for selling Duxbury and
find it disappointing at the least on the comments concerning the age of the
software. I choose not to upgrade due to the type of brailing I am doing and
do not want to continue to shell out $$$ for features I will never use.
It will cost around $400 to upgrade which is why I am trying to work this
out and I assume even if I call technical support I will be encouraged to
upgrade.
I really thought this list serve was to help resolve braille printing
issues, not to insult those using older versions of the same product.
Respectfully,
Jeff
-----Original Message-----
From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On
Behalf Of Neal
Sent: Monday, May 07, 2012 9:37 AM
To: duxuser@xxxxxxxxxxxxx
Subject: [duxuser] Re: Braille Bookmaker and Duxbury Issues
Jeff:
Please contact Duxbury Technical support with your DBT serial or license
number, what version of Windows you are running and the age of your
bookmaker.
Tech support is open from 9am - 4:30pm M-F Eastern Time Or via email at
support@xxxxxxxxxx
Cheers,
Neal
-----Original Message-----
From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On
Behalf Of Jeff Clark
Sent: Sunday, May 06, 2012 8:31 PM
To: duxuser@xxxxxxxxxxxxx
Subject: [duxuser] Braille Bookmaker and Duxbury Issues
Hello,
I am using Duxbury 10.2E with a Braille Book Maker. How do I set the
Duxbury program and embosser to emboss single side 8x11-1/2 paper?
I tried changing the settings in Duxbury without success.
Your assistance is greatly appreciated.
Jeff
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