Dear Customer, On Sunday 5th May we found the PHP module had disappeared from Bart (12.158.191.73). We attempted to resolve this issue by reinstalling PHP and phpMyAdmin through the control panel. This failed due to dependency checks, because software already on the system was preventing it. At that point it was impossible to get apache or the web GUI back up and running. We then proceeded with the only direction we could take to get the sites back online. We took a new available server and installed the Ensim Base software so we could begin migration While attempting to do this migration, we found that ssh was broken, also OpenSSL (the package that SSL and SSH requires was broken). During the migration the utility found that MySQL db files were too corrupt to salvage. We attempted to pull the data from the old server however that was not successful. Yet another attempt was made to recover the databases using the MySQL built-in repair function. However that too was not successful. Currently, we continue working on the recovery of the databases. We are not sure what exactly we will be able to recover if anything, but we do hope for the best. Our entire Support Team, including myself, is ready to assist you with the new version of the Ensim Control Panel. There are some major changes between 2.5 and 3.0 version. We apologize for these issues and for any inconvenience this may have caused. Kind regards, Vincent Hirth info@xxxxxxxxxxxxxx http://www.directoris.com ------------------------------ - User for ftp, mail etc are: user@domain - Use /admin not /admincp