[ddots-l] Re: soft synths that ship with sonar 8.5 and questions on dimension pro

  • From: "Phil Muir" <info@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
  • To: <ddots-l@xxxxxxxxxxxxx>
  • Date: Fri, 11 Dec 2009 12:14:05 -0000

O dear o dear!  Guess customer support isn't what it used to be, grin!



Regards, Phil Muir
Accessibility Training
Telephone: US (615) 713-2021
UK+44-1747-821-794
Mobile: UK +44-7968-136-246
E-mail:
info@xxxxxxxxxxxxxxxxxxxxxxxxxxx <mailto:info@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
URL:
www.accessibilitytraining.co.uk/ <http://www.accessibilitytraining.co.uk/>


-----Original Message-----
From: ddots-l-bounce@xxxxxxxxxxxxx
[mailto:ddots-l-bounce@xxxxxxxxxxxxx]On Behalf Of Steve Matzura
Sent: 11 December 2009 04:03
To: ddots-l@xxxxxxxxxxxxx
Subject: [ddots-l] Re: soft synths that ship with sonar 8.5 and
questions on dimension pro


On Thu, 10 Dec 2009 16:58:24 -0000, you wrote:

>Steve wrote: Righto!  Just wanted to make sure, as the instructions that
>came with
>CT8.5 differ wildly from the procedures I followed to install the 8.5
>distro that came in the package.  The documentation needs reviewing
>and updating, lest those less savvy get caught in the middle and do
>not know which procedure is correct.  I got lucky, but it could've
>gone the other way jut as easily if I'd chosen the "RTFM" path and did
>what it said.
>
>Phil replied: I wonder if those instructions are the same ones that I
>received via E-mail from the UK distributor, T&T.  I did write to them
>privately, to let them know that the instructions were confusing at best.
I
>also copied Bill in on the E-mail.  Hopefully, Dancing Dots and their
>distributors will be able to provide information to customers soon with
>regard to this that is more accurate that is, assuming that they haven't
>corrected this information already.

I'm here to tell ya, they haven't (LOL).  That's why and how I got as
confused as I got.  But reading old messages and sorting things out
definitely helped.
l
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