[dbmat] Re: Hello and help (long)

  • From: "Davis,CC (DARS)" <CC.Davis@xxxxxxxxxxxxxxxx>
  • To: "dbmat@xxxxxxxxxxxxx" <dbmat@xxxxxxxxxxxxx>
  • Date: Wed, 14 Oct 2015 18:42:18 +0000

I think you are reeling with some shock. The person may not have communicated
clearly and you were probably flustered with the news. So, … I sounds like
your DBMD provider isn’t going to be serving your area. You mention that you
are using Perry Lee for “both services and CDS,” … but you didn’t have a
reference to what “both services” refers to. I am thinking that you are saying
that Perry Lee is the DBMD provider and they are pulling out of Comal county.
It sounds like your DBMD provider (Perry Lee?) was providing respite and hab
services. But, you are not sure what the hab services are that are on the
plan, or why such services were listed/provided. It also sounds like your DBMD
provider (Perry Lee?) is looking for another provider to pick up where they
will leave off, … and your current provider states that they will let you know
what other service providers are out there that can do what they were doing.
It would appear that they don’t want to leave you stranded. There wasn’t a
mention in your e-mail of the timeline your provider is working with for
terminating the work on the current contract that they have with DADS. So, …
I’d want to know how exactly how much time you have to make repairs and find a
new provider to provide the respite, and whatever the habilitation services,
are that Morgan is receiving. Of course, … this is stressful and you’ll have
to train new people – I hate that this goes on, … but it does.

I am copying Angela Medina, as she has taken over for Lauren Chenoweth as the
DBMD program specialist at DADS. There will be some kind of list of providers
that serve Comal county, … but it is true that some areas of Texas just don’t
have many options. Angela can likely help you out, … perhaps by spelling
things out clearly for you. I am under the impression that your current
provider is trying to inform you of the changes coming up and asking you to
give them a little time to find out what options you’d have for other
providers. It would seem that they do not want to leave you in the lurch, …
and they don’t want to appear irresponsible and disinterested in your
situation. And, … they are letting you know that their withdrawal from Comal
county is not going to affect PCS services, which is done by a different agency.

Let’s see what your current provider, and/or Angela, come up with for options
you can pursue.

- CC

From: dbmat-bounce@xxxxxxxxxxxxx [mailto:dbmat-bounce@xxxxxxxxxxxxx] On Behalf
Of Margaret Rose
Sent: Wednesday, October 14, 2015 1:13 PM
To: dbmat@xxxxxxxxxxxxx
Subject: [dbmat] Hello and help (long)

Hello all,
My name is Margaret Rose and I live in New Braunfels. My son Morgan has been
on the DBMD program for a year.

I've been on the list for quite sometime but always reading, never posting.

Today I find myself in need of some help. I just received a call from our DBMD
provider and she said she's getting ready to terminate her contract with Comal

I am so confused when she was trying to tell me what services I would lose. Our
agency has been Perry Lee for both services and CDS, as far as I understood,
our case manager is through them however she has left recently.

We use the PCS and respite services and there was habilitation included as well
(not sure why). She told me I would still have the PCS as it was a seperate
program (don't see how as it's in our budget) and I would lose respite (in
budget as well) She then told me that she would try to find some other agency
to take over and she had to look closer at our case details. I am to tell DADS
if they call that she is looking into things further. I have no idea what
anything she said meant. When I asked questions she talked in circles.

I'm sorry this is so long but this is the only place I know of that could
possibly help.

If anyone is able to explain things to me I sure would appreciate it.

Margaret Rose

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