From: communications@xxxxxxxxxxxxxxxxxxx
To: dpolhill@xxxxxxx
Sent: 2/2/2022 10:00:54 AM Pacific Standard Time
Subject: February Read-n-Ride
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Surge in COVID-19 cases, worker shortage affecting RTD service
RTD is doing its best to maintain service within existing resource constraints.
The prevalence of the omicron variant has brought the number of new coronavirus
cases and the percentage of positive tests to their highest points since the
start of the pandemic. This reality is coupled with existing vacancies for
frontline positions that include bus and rail operators, technicians and
mechanics. RTD customers can stay updated on any unforeseen service changes by
signing up for Service Alerts. |
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| Read More |
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Enhanced Service Alerts system includes text notifications
Customers have been asking for a higher degree of granularity with their
notifications for years, and this new system provides for that – down to the
direction of travel and specific stops. Individuals can choose to receive
messages by email, text or both. A customer panel that tested a beta version of
the system last year said they found the process to be easy to navigate,
intuitive and an improvement over the prior system. Learn more and sign up. |
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Feedback accepted for Reimagine RTD’s draft System Optimization Plan
The route-by-route guide will inform service development through 2027. The
draft plan has been developed with the goal of reversing and mitigating
ridership loss trends, improving service performance, ensuring fiscal
sustainability and addressing changing demands. Along with tactics for
optimizing routes, the plan includes several recommendations for the entire
system in support of these routes. Learn more here. |
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Public meetings begin Thursday for proposed May service changes
Virtual meetings will be held Feb. 3, 7 and 8 to enable RTD customers to
provide feedback about proposed service changes that take effect in May. This
service change proposal represents seasonal adjustments to improve on-time
performance and support changes in ridership.
To see the full list of proposed changes and to learn how to provide feedback,
click here.
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Meet Alton Reynolds: ‘When you’re able to help somebody, that’s satisfying,
period’
If RTD’s outreach coordinator for individuals experiencing homelessness looks
familiar to customers, that’s because they may have seen him before: on Route
15, on the 16, the 0, the 42. For the past five years, Alton L. Reynolds Jr.
has shared his warm countenance and calm demeanor with the public while working
as a bus operator. He brings more than 20 years of counseling experience to his
new role, which has Reynolds working directly with unhoused individuals and
liaising with the community organizations that serve them. Meet Alton. |
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Board of Directors enacts new structure to its committees
The changes establish four standing committees and a separate, independent
audit committee. In addition, public commentary can now be provided at and
before committee meetings, provided such comments are relevant to the topics in
the published meeting agendas for the current and immediately preceding month.
Read more. |
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A Q&A with Vince Buzek, RTD's new Board chair
The Chicago native grew up relying on public transportation, served the city
and county of Broomfield as a council member, and was elected to the RTD Board
in 2018. In this exchange, Buzek provides his thoughts about the agency’s fare
and equity study, measures of effectiveness for RTD and concerns that are top
of mind for his constituents. Read the conversation. |
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Important Dates
Feb. 3, 7, 8
Public meetings, May service changes (remote)
Click here for participation details
Feb. 8 5:30 p.m.
Board of Directors Finance and Planning Committee Meeting (remote)
Feb. 9 5:30 p.m.
Board of Directors Operations and Safety Committee Meeting (remote)
Feb. 15, 16 5:30 p.m.
Board of Directors Workshops (remote)
Feb. 17 Noon
Board of Directors Executive Committee Meeting (remote)
Feb. 22 5:30 p.m.
Board of Directors Monthly Meeting (remote)
Reimagine RTD SOP public meetings:
Join a virtual meeting to ask questions and share your feedback directly:
Wednesday, Feb. 2 5:30 p.m. Join Teams meeting Call in (audio only):
720.443.6193, Conference ID: 768 572 751#
Friday, Feb. 4 12:00 p.m.Join Teams meeting Call in (audio only):
720-443-6193, Conference ID: 404 390 928# *Please check the Board of
Directors calendar for the most current information and a full list of Board
events.
You can join RTD Board meetings via Zoom, YouTube
The RTD Board's committee meetings, study sessions and monthly meetings are
available live on Zoom, using a Chrome or Firefox browser. Meetings are also
streamed via RTD’s YouTube channel. For links, agendas and more, visit the
Board’s meeting portal . Please check the Board of Directors calendar for the
most current information and a full list of Board events. |
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Operator of the month
Each month, operators and other employees are highlighted for their exceptional
customer service. This month, Boulder-based bus operator Nich Aubin is
recognized for turning in a customer’s wallet to Lost and Found.
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| Meet Nich |
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For the safety of all, masks remain required on public transit
Even though the mask mandate in the city and county of Denver will expire on
Thursday, face coverings must be worn while on RTD vehicles and agency property
– including while outside – in accordance with the federal mandate for public
transportation, extended through March 18. Let’s continue to keep everyone safe
by wearing a mask, one of the simplest ways to prevent the spread of COVID-19.
More details about how RTD has worked to protect employees and customers during
the pandemic are on the COVID-19 webpage. |
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Did you know?
February is Black History Month, a time to celebrate Black empowerment and
achievements and to honor the legacies of strength and struggle against racism
lived out every day of the year. How to mark this month? Here are some
suggestions from The Library of Congress.
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Tip of the month
With February being American Heart Month, it’s a good time to focus on
cardiovascular health. Click here for tips about how to stay heart-healthy.
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