Hi: My sister has a fairly new computer. She has a wireless keyboard and mouse. She lives about 60 mi away from me-- She changed the batteries in both keyboard and mouse. she reactivated her wireless connector to the computer as well as the connect buttons in both keyboard and mouse. Well the mouse works fine but not the keyboard she doesn't have the keyboard listed in the system devices. I had her reinstall her software which came with her computer-- then I walked her through add a hardware icon whether she did it right I don't know. She says it finished. I told her to unplug her wireless and reset it , we checked the keyboard icon in the control panel its there but nothing isn't it looks like her computer is not recognizing her keyboard It is a wireless Logitech keyboard and mouse, she had a bunch of malware on her computer she cleaned it all out with Microsoft Anti Spyware. I also told her the store probably went online to get the latest driver, and maybe her the driver on her cd is not compatible with Windows Home XP I am asking for any suggestions that would help me out . Thank You very much in advance Jackie
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