[clw-access] Re: test

  • From: AARON SPECTOR <spectora@xxxxxxxxxx>
  • To: clw-access@xxxxxxxxxxxxx
  • Date: Wed, 10 Sep 2014 10:49:56 -0400

Hi All,

Students using screen readers have reported difficulty using the
test-booking module of Clockwork. I wonder whether anyone has encountered
similar problems and developed ways to work around these barriers.

Kevin: Does Clockwork have a timeline to remediate these problems? A
software designed for use by Disability Services offices must be
screen-reader accessible. We never would have been permitted to purchase
this system if we had been aware of these issues.

The specific issues are as follows:

   1. Steps are not clear that they are steps. For example, 1 is choosing a
   course, 2 is choose date and time. It needs to be clear these are steps in
   scheduling a test.
   2. Page for choosing course loads incorrectly and automatically places
   you in a pull down menu for choosing the course.
   3. On page to choose date and time:
   A. It is not clear in which format the date and time should be typed in.
   Only after typing in normal format of month, day, and year, the form field
   automatically changes the format.
   B. After typing a time, moving up or down using JAWS causes the time to
   change. Suggestion is to make separate edit field for hour, minute, and PM
   or AM (like in the client software).
   C. When using JAWS and arrowing down through page, the pop date or time
   boxes are not displayed correctly.
   D. Pop up date and time boxes are confusing for a JAWS user. It is
   displayed as a long list of times or dates.
   E. When in a edit box and then going back to the normal JAWS cursor
   mode, the view changes and puts you at the top of the page.
   4. On the page for instructor information, page loads again placing the
   curser into a pull down menu box.

Thanks for any assistance you all can offer,

On Mon, Apr 21, 2014 at 4:44 PM, Kevin Huber <kevin.huber1@xxxxxxxxx> wrote:

> Hi Listers:
> You haven't heard from me for awhile but this list is still up and running.
> I am assuming that everybody on the list is having no problems with
> Clockwork.  If that is the case, then that is good.  I'd like to let
> the listers know that if and when they have problems, please bring
> those problems to the list and either we at Microscience, the folks at
> Technopro or other listers will be happy to help resolve those
> problems.
> Kevin Huber
> List Owner
> If you know of anyone at your university or college who would benefit from
> this list, they can subscribe in one of two ways.
> 1. send an email to:
> clw-access-request@xxxxxxxxxxxxx and type the word subscribe in the
> subject line.
> 2. Send an email to Kevin Huber at:
> kevin.huber1@xxxxxxxxx
> and I will manually subscribe this person to the list.
> If any list members wish to leave the list, or is changing his/her email,
> please unsubscribe from the list by either of the following methods:
> 1. Send an email to:
> clw-access-request@xxxxxxxxxxxxx and type the word unsubscribe in the
> subject line, or
> 2. send an email to me at
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> Every time an email is sent to the list, I get messages indicating that my
> message did not get to a particular address which is on the list because
> that address no longer exists.
> If you would please unsubscribe when your email address is taken out of
> service, that would save me some time and frustration in unsubscribing
> those e-mail addresses which have become non-existent.
> Kevin Huber
> List Owner

Aaron Spector
Associate Director
Disability Resources & Services
Temple University
100 Ritter Annex
1301 Cecil B. Moore Avenue
Philadelphia, PA 19122
(Phone) 215-204-1280
(Fax) 215-204-6794

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