Hi All,
Unfortunately I missed the last chai-t meeting when you all discussed how you
handle the ever increasing demand that reporting units in hospitals are
currently experiencing.
Our team is currently reviewing our process for how we handle data requests and
the prioritisation process. We are not planning on doing anything as
complicated as the attached process that a hospital in the USA uses but trying
to come up with refined process all the same.
Is anyone willing to share the process they use at their hospital with me?
Please private inbox me at
tracy.horsburgh@xxxxxxxxxx<mailto:tracy.horsburgh@xxxxxxxxxx> if you don't want
to send to the whole group.
One of the first things we want to look at is a scoring process for requests
eg. let's say we decide to use 5 levels of priority then if the data is for the
Health Minister, The Board, DHS, CEO it would get a high level priority
(priority 1) but a research request would get a 5. Sometimes it gets tricky
when several requests are for the CEO so we are thinking about possibly using a
combined scoring system to tie in with who is the requesting the data and what
it actually for eg. patient care would get a high score as would a government
requirement. Also considering scoring depending on how it aligns with our
Strategic Plan.
If anyone is happy to share what they use and how they handle things I'd be
very grateful.
Thank you and kind regards,
Tracy
Tracy Horsburgh
Business Analyst
Decision Support
The Royal Children's Hospital Melbourne
50 Flemington Road Parkville Victoria 3052
T: 9345 6055 Email: tracy.horsburgh@xxxxxxxxxx
Tracy Horsburgh Direct Extension: 56055 | Decision Support General
Enquiries/Group Number: 54111
Attachment:
Unified Data Request Process_HospitalInUSA.pdf
Description: Unified Data Request Process_HospitalInUSA.pdf
