Hi Diane Thank you for the swift response. I hope this start time can be
expanded to the other Sundays.RegardsSolveig Sent from my Samsung Galaxy
smartphone.
-------- Original message --------From: Diane Rowe
<diane.rowe@xxxxxxxxxxxxxxxxxxxxx> Date: 31/07/2020 14:26 (GMT+00:00) To:
solveig Burfield <solveigburf@xxxxxxx>, Chris Penn <chris.penn@xxxxxxxxxxxxx>
Cc: Camb trainwash <cambtrainwash@xxxxxxxxxxxxx> Subject: Re: FW: Further
Complaint about noise Dear Solveig,Thank you for your email.I have spoken to
the site management team and they have said the intention is to get the Sunday
work done as quickly as possible. Every effort will be made to get it done in
fewer than the three that are listed on the newsletter.After listening to
concerns about the 08:00 start, this Sunday, 2nd August we have pushed our
start back to 10:00am, so there should not be any site noise before this time.
Please be assured we are doing everything that we can to keep the disruption to
a minimum and we do apologise for any inconvenience caused. Kind regardsDiane
---
Diane Rowe Customer Relationship Manager Spencer Group One Humber Quays
Wellington Street West HULL HU1 2BN t: 01482 766340 m: 07984 309169 w:
www.thespencergroup.co.uk e: info@xxxxxxxxxxxxxxxxxxxxx Registered Office: C
Spencer Ltd, One Humber Quays, Wellington Street West, Hull, HU1 2BN
Registration No. 2334308(England and Wales) If you receive this email in
error, please notify support@xxxxxxxxxxxxxxxxxxxxx giving the name of the
sender and delete the email immediately. The views expressed in this email are
the views of the individual and may not reflect the views of C Spencer Ltd.
Please note that C Spencer Ltd does not form or vary contracts by email.
From: solveigburf <solveigburf@xxxxxxx>
Sent: Friday 31st July 2020 - 13:34
To: diane.rowe@xxxxxxxxxxxxxxxxxxxxx, chris.penn@xxxxxxxxxxxxx &
mailbox@xxxxxxxxxxxxxxxxxxxxx
Cc: cambtrainwash@xxxxxxxxxxxxx
Subject: FW: Further Complaint about noise
Good afternoon Please see below my noise complaint. There is zero consideration
for our wellbeing otherwise you would not be working Sundays "only" from 8-18h.
You're digging right behind my garden shed and the noise levels are seriously
turning our gardens into no go zones and our health is suffering.RegardsSolveig
Sent from my Samsung Galaxy smartphone.-------- Original message --------From:
"solveigburf(Redacted sender "solveigburf" for DMARC)"
<dmarc-noreply@xxxxxxxxxxxxx> Date: 31/07/2020 13:24 (GMT+00:00) To: Alex Nix
<Alex.Nix@xxxxxxxxxxxxxxxx>, residential.eh@xxxxxxxxxxxxxxxx,
Yvonne.ODonnell@xxxxxxxxxxxxxxxx, commercial@xxxxxxxxxxxxxxxx Subject:
[cambtrainwash] Further Complaint about noise
Good afternoon I would like to register another noise complaint about the
ongoing work regarding the trainwash behind Great Eastern Street. This started
before 8am this morning and it has been almost impossible to concentrate and
work from home this week (and we don't have the option to go back to the office
as it's still closed). Trying to play with my toddler in the garden gave me a
headache. There is a digger right behind our garden shed. Now we've had a
letter to say Spencer will continue to work weekends and every Sunday in August
8am till 6pm. This means we don't have a single day during the week where there
is a bit of relief from the noise which ranges from 60db to over 80db. This is
seriously impacting our health and wellbeing. I am urging the council to please
at least restrict the work on Sundays to relieve us from some noise. You need
to protect our health and that of our children. Kind regardsSolveig Burfeind 63
Great Eastern StreetCB13AB Sent from my Samsung Galaxy smartphone.--------
Original message --------From: Alex Nix <Alex.Nix@xxxxxxxxxxxxxxxx> Date:
14/07/2020 15:13 (GMT+00:00) To: solveigburf@xxxxxxx Subject: RE: Complaint
about piling works
Dear Ms Burfeind,
I understand you may have received a response from GTR / Spencer but please
find attached an explanatory letter sent by them to residents.
I am also working with them to improve resident notification going forward.
Best regards,
Alexander Nix
From: solveigburf <solveigburf@xxxxxxx>
Sent: 12 July 2020 12:43
To: chris.penn@xxxxxxxxxxxxx;
diane.rowe@xxxxxxxxxxxxxxxxxxxxx;
mailbox@xxxxxxxxxxxxxxxxxxxxx
Cc: Residential eh <Residential.eh@xxxxxxxxxxxxxxxx>; Yvonne ODonnell
<Yvonne.ODonnell@xxxxxxxxxxxxxxxx>; Commercial Team of Environmental Health
<Commercial@xxxxxxxxxxxxxxxx>;
cambtrainwash@xxxxxxxxxxxxx
Subject: Complaint about piling works
Good afternoon
I'm writing to log my complaint regarding the piling works on the trainwash
behind our homes on Great Eastern Street. The prospect of months of noise and
vibration so loud that people cannot sleep and houses are shaking is just
unacceptable.
I have a toddler whose bedroom is facing directly towards the site. There are
infants sleeping nearby. We were 'lucky' to have been away this weekend but
seeing the videos from my neighbours and seeing that levels reached 90DB at
4.30am makes me scared of
coming back! There has been zero regard for the wellbeing and health of our
community. How can you continue the work, knowing full well that Network Rail
does not have the certificate of lawfulness required?
Regards
Solveig Burfeind
63 Great Eastern Street
Sent from my Samsung Galaxy smartphone.
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