[bvipilots] Re: Error 1749

  • From: Hadi <hadirezaei@xxxxxxx>
  • To: bvipilots@xxxxxxxxxxxxx
  • Date: Fri, 28 Feb 2014 04:50:20 +0330

Hi
Jordan, although Robert is the creator of ItsYourPlane, he can't magically find out what caused the error, without knowing the exact details of your flight, specially the part close to the crash error. Both Itsyourplane and The flight simulator are complex programs and you need to be precise at reporting what you've done. The information you gave out in the first mail was very obscure. it made Robert to ask you questions instead of answering your question. because he clearly needs the info that you should have included in your first mail. now, this Q&A process will consume time and does not help nobody. If you do not remember what you've done in your flight, i'd suggest doing another flight, keep in mind the procedures that you've done, and when you hit the bug, ask Robert that what's going on. 

Cheers
Hadi
On 2/28/2014 4:12 AM, Jordan Gallacher wrote:
Robert, The only Thing I can tell you is that I have given you the information I can remember clearly. E-mail me privately and I will find the transcript of the flight. I think I may have landed on runway 16 ILS but not sure. 

Jordan
*From:*bvipilots-bounce@xxxxxxxxxxxxx [mailto:bvipilots-bounce@xxxxxxxxxxxxx] *On Behalf Of *Robert Cezar 
*Sent:* Thursday, February 27, 2014 6:22 PM
*To:* bvipilots@xxxxxxxxxxxxx
*Cc:* Helen
*Subject:* [bvipilots] Re: Error 1749

REGARDING: Getting that way with me gets you nowhere fast.
Since we are getting nowhere fast, I reluctantly accept your refusal to provide the additional requisite information I need in order to assist you.
For the record, I still have no idea what runway you were approaching, whether it was an ILS or Visual approach, whether or not you received a gate or parking assignment from Ground, precisely what Michelle said upon touch down, whether or not you conducted the taxi to the gate checklist, what is contained in the CVRT file, etc. 

Thus, I cannot assist you.

I refer you to the IYP software Agreement located here:

https://itsyourplane.com/ssl/agreement.htm

Please review section:

   7. Limited Warranty.

Robert

CC: Helen Cooper, Memo to file
On Thu, Feb 27, 2014 at 3:37 PM, Jordan Gallacher <jordanandseptember@xxxxxxxxx <mailto:jordanandseptember@xxxxxxxxx>> wrote:
Really Robert? Getting that way with me gets you nowhere fast. I gave you the info I have. Let me recap. I landed and after the Embraer 190 stopped on the runway and we taxied off, IYP crashed with Error 1749. That's as far as things got. 

Jordan
*From:*bvipilots-bounce@xxxxxxxxxxxxx <mailto:bvipilots-bounce@xxxxxxxxxxxxx> [mailto:bvipilots-bounce@xxxxxxxxxxxxx <mailto:bvipilots-bounce@xxxxxxxxxxxxx>] *On Behalf Of *Robert Cezar 
*Sent:* Thursday, February 27, 2014 5:34 PM


*To:* bvipilots@xxxxxxxxxxxxx <mailto:bvipilots@xxxxxxxxxxxxx>
*Subject:* [bvipilots] Re: Error 1749

Hi,
Well, drip-feeding me with information makes it difficult for me to assist you. How about relating precisely what happened. Did Ground assign a parking spot? Were you going to a Gate or General Aviation? Is there any relevant information in the CVRT file? Please help me help you.
On Thu, Feb 27, 2014 at 3:27 PM, Jordan Gallacher <jordanandseptember@xxxxxxxxx <mailto:jordanandseptember@xxxxxxxxx>> wrote: 

Zurich, Germany.  LSZH

Jordan
*From:*bvipilots-bounce@xxxxxxxxxxxxx <mailto:bvipilots-bounce@xxxxxxxxxxxxx> [mailto:bvipilots-bounce@xxxxxxxxxxxxx <mailto:bvipilots-bounce@xxxxxxxxxxxxx>] *On Behalf Of *Robert Cezar 
*Sent:* Thursday, February 27, 2014 5:17 PM
*To:* bvipilots@xxxxxxxxxxxxx <mailto:bvipilots@xxxxxxxxxxxxx>
*Subject:* [bvipilots] Re: Error 1749

Hello,

That error is described in the FAQ section as:

An error has occurred while attempting to determine a parking spot.
Regrettably, without knowing at what airport you were landing at, makes it impossible for me to assist you. 

Robert

Sorry.
On Thu, Feb 27, 2014 at 2:41 PM, Jordan Gallacher <jordanandseptember@xxxxxxxxx <mailto:jordanandseptember@xxxxxxxxx>> wrote:
I landed flying a Premier Aircraft Design Embraer 190 and after landing and the plane stopped and was moved to the taxiway, I got Error 1749. 

Jordan



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