My Braille Sense has been working great until . . . . I was using the spell checker to correct a mistake but when I tried to write the correction word I only got a warning beep. I attempted to back out of the spell checker when the braille display disappeared and the speech went quiet. "Oh no!" What did I do? I attempted a software reset, nothing. The braille display goes into it's proper state when turning the unit off and totally disappears when turning it on as it should but nothing else. It's totally dead. I have a fully charged battery as it has been charging about eight hours. So, do I need a hard reset? I have version 3.5. Thanks in advance for the help. Anne West anne_k1stm@xxxxxxxxxxxxxx -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.1.409 / Virus Database: 268.14.11/543 - Release Date: 11/20/06