[bookshare-discuss] Re: registration problem
- From: "siss52" <siss52@xxxxxxxxxxx>
- To: <bookshare-discuss@xxxxxxxxxxxxx>
- Date: Tue, 04 Sep 2007 22:42:58 -0500
Hi,
Annd then there is Step 3 where you pay, but that can be done quickly online
or by phoone if you have a credit card.
Sue S.
----- Original Message -----
From: Dronvor
To: bookshare-discuss@xxxxxxxxxxxxx
Sent: Tuesday, September 04, 2007 10:02 PM
Subject: [bookshare-discuss] Re: registration problem
Well, we got my problems resolved today. So now all I have to do is wait
for the NLS check to be finished then.......
Fun Time!
Thanks for the help!
Dronvor
At 01:53 PM 9/3/2007, you wrote:
Hello, Dronvor. I'm sorry that you've run into trouble with registering
for Bookshare. I wonder if something is wrong with the Bookshare website.
You may find it helpful to send email directly to support@xxxxxxxxxxxxx .
Their office is probably closed until Tuesday because of Labor Day. John
Glass provides customer support for Bookshare and is a truly helpful person.
He can get things straightened out for you pretty quickly. I think Robert
mentioned that applying for Bookshare is a 3-step process. First you fill
out a registration form, then Bookshare verifies your disability, and
finally you pay for your subscription and have full access to the website.
It usually takes a week or two to verify your disability if you use NLS to
verify it. If you use a doctor or other qualified professional, you can fax
or mail the form to Bookshare. I hope some of this information is helpful
to you. Take care, and have a nice Labor Day.
Monica Willyard
Dronvor wrote:
Greetings all!
I tried the links on the page to contact some one but haven't heard back
so far.
Friday morning I tried to join Bookshare but I kept getting page not
found all the way through the registration process and kept having to go
back a page to re-enter info.
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