Hi I just re-subscribed after a period of about 4 months of running out my last year's subscription. I e-mailed a request of renewal and took about 15 minutes. Andy -----Original Message----- From: shirleytracy [mailto:shirleytracy@xxxxxxxxxxxxx] Sent: Saturday, September 05, 2009 8:35 PM To: bookshare-discuss@xxxxxxxxxxxxx Subject: [bookshare-discuss] question about re-subscribing to Bookshare Hello everyone, Maybe some of you have had this experience and can tell me how long you had to wait from the day you re-subscribed until you were able to download books? I had to get a new computer, and missed the deadline when my subscription ran out. I am back online and decided to subscribe again--2 months later. I gave my credit card number, and want to know how long it will take before they process it so I can again download books. Thank you. Shirley Tracy