Susan, you didn't say what address you used to unsubscribe. Did you use bookshare-discuss-request@xxxxxxxxxxxxx? Andput unsubscribe in the subject line. That worked (in reverse) for me when I subscribed. I got a confirmation from encarta. But you need the word "request." If you did that, then I have no idea what's wrong. Cindy --- _______________________________ Do you Yahoo!? Declare Yourself - Register online to vote today! http://vote.yahoo.com