-----Original Message-----
From: Kristen Steele [mailto:kskristen@xxxxxxxxx] ;
Sent: Tuesday, July 12, 2016 8:46 AM
To: bookshare-discuss@xxxxxxxxxxxxx
Subject: [bookshare-discuss] Re: Downloading books
I'm experiencing the same problem with a BrailleNote Apex. Has anyone contacted
Bookshare Support?
--
Kristen
On 7/12/16, Kane Brolin <kbrolin65@xxxxxxxxx> wrote:
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On my latest attempt to download what I mentioned last night, I should
mention that I was on my Microsoft Tablet which means I could not say much
accurately regarding the Apex notetakers. Which may not be strong enough to
hold connection and wait for downloads...Diane
Bookshare still hangs up. In my Account History, it now shows
"Opening Of The West" as having been downloaded; but there is no way
to initiate a re-download, nor is there any evidence whatsoever that
this book ever did download successfully onto my Windows 7 computer.
In fact, I am convinced it has not downloaded even now.
The alt+s command does nothing for me either, even after waiting a
minute after hitting the Download button connected with my desired
title. Emptying my cache of temporary files and cookies before a
download attempt effects no positive change, either.
-Kane
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