[bookshare-discuss] Re: Charge-Backs

  • From: "Darrell Shandrow" <darrell.shandrow@xxxxxxxxx>
  • To: <bookshare-discuss@xxxxxxxxxxxxx>
  • Date: Sun, 20 Apr 2008 10:32:24 -0700

Peter,

In the case of Benetech, I am quite confident it is simply a 
misunderstanding that will be resolved in short order.

----- Original Message ----- 
From: "Peter Donahue" <pdonahue1@xxxxxxxxxxxxx>
To: <bookshare-discuss@xxxxxxxxxxxxx>
Sent: Sunday, April 20, 2008 10:07 AM
Subject: [bookshare-discuss] Re: Charge-Backs


Hello Darrell and listers,

    Yes. It was a lady I talked to. I also never received any type of
confirmation indicating that my charge back was being processed. This is one
of two companies that promised me a refund and never charged it back to my
card. I'm not very happy about it!

Peter Donahue

----- Original Message ----- 
From: "Darrell Shandrow" <darrell.shandrow@xxxxxxxxx>
To: <bookshare-discuss@xxxxxxxxxxxxx>
Sent: Sunday, April 20, 2008 10:40 AM
Subject: [bookshare-discuss] Re: Charge-Backs


Hello Peter,

Did you pick up the phone and call someone over there?  If so, who did you
call, when and what was their response to you?  This is really unlike the
Bookshare team; they're an absolute class act all the way!  :-)

----- Original Message ----- 
From: "Peter Donahue" <pdonahue1@xxxxxxxxxxxxx>
To: <bookshare-discuss@xxxxxxxxxxxxx>
Sent: Sunday, April 20, 2008 8:10 AM
Subject: [bookshare-discuss] Re: Charge-Backs


Hello Ann and listers. I all ready did that and got 0 results.

Peter Donahue


----- Original Message ----- 
From: "Ann Parsons" <akp@xxxxxxxxxxxx>
To: <bookshare-discuss@xxxxxxxxxxxxx>
Sent: Sunday, April 20, 2008 7:46 AM
Subject: [bookshare-discuss] Re: Charge-Backs


Hi there, Peter,

You need to send email or call Benetech.  The proper person to write to
is John Glass, john.g@xxxxxxxxxxxx

BTW, if you sent a business letter and you misspelled the name of the
company, they might not have taken you seriously.  The nave is Benetech
not Beneteck.   Stands for Good tech or Good technology..  <smiling>
Didn't you learn any Latin?    Or, maybe you're too young to remember
Church Latin, assuming of course that you are a good Irish Catholic?
<smiling with twinkle>

Benedice-te,
Ann P.

-- 
Ann K. Parsons
Portal Tutoring
EMAIL:  akp@xxxxxxxxxxxx
http://www.portaltutoring.info
Skype: Putertutor

"All that is gold does not glitter,
Not all those who wander are lost."

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