pamela iam using jaws 7and don't have any saipi voices. get your other messagesif i remove the book port manual do i need to do this on all flash cards the eooror message i had started with an 800 number.sorry i did not write that down. bronwyn -----Original Message----- From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx]On Behalf Of PAMELA RADER Sent: Tuesday, 3 July 2007 1:51 a.m. To: bookport@xxxxxxxxxxxxx Subject: [bookport] Re: speech poorer on transfer software Bronwyn: Well, I don't know what the problem is. We're looking into another situation, so it could be that when that one is resolved, it'll also help your situation. I can understand why the older one would work, because it doesn't have speech attached. We only started uses the Sapi 5 engines with Version 2.3, so if your original install is older, that would explain why it installs. What other speech engines do you have installed? I'm sorry, I don't have a fix for you now, but I will report it. Pamela Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307 >>> btindall@xxxxxxxxxx 06/29/07 05:10PM >>> pamela thank youiam running xp with english.the mathing is i can still transgfer on the old version.the software. bronwyn -----Original Message----- From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx]On Behalf Of PAMELA RADER Sent: Saturday, 30 June 2007 12:50 a.m. To: bookport@xxxxxxxxxxxxx Subject: [bookport] Re: speech poorer on transfer software Hi Bronyon: We are looking into this, but haven't found out the reasoning. I don't know if this apply's to your situation, but it seems to be a problem with computers that are running versions of XP in other languages. We don't yet have a fix for this. Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307 >>> btindall@xxxxxxxxxx 06/28/07 06:10PM >>> every timer i try to upgrade bookport transfer software. i get a speech error message have gone back to the original version i startedwith . I get a can not create but when i enter on ok the software goes as normal.bp is now 2 and a half years old. any ideas on how to fix this.I downloaed the current upgrade from abut still get the speech borer message Bronwyn