I assume this is not the first recording you've made with the unit. You might try pulling the card out and doing a Reset with 2 plus b and then reinserting the flash card. You could also try another recording and gently tap on the end of the unit where the mike is located to see if it picks that up. If it doesn't, then it's possible the mike is not working, though I've not known these to fail. Sincerely, Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307 >>> franklin1234@xxxxxxxxxxxxx 06/23/06 12:56AM >>> I am having a problem with the recorder, as the subject line indicates. When I press e I get the appropriate tones. I attempt to record a voice message. I press b to end the recording. Then when I press 2 to listen I get a hissw but no voice. I do get the name of the recording (the time stamp) so I know it has recorded something. Has anyone encountered this problem, and if so, what did you do to resolve it. Thanks Sandler, my Guide Dog, gives me independence Cocoa and Yumm Yumm, the feline cleaning crew, give us love