Hello Jim, I have a suggestion for your music comment. Assuming you have placed your Book Port in automatic file advancement, use the key 3 for one beep to skip a song, instead of the # key. This will take you to the end of the current file and place you at the beginning of the next one. Maria Maria E. Delgado American Printing House 1839 Frankfort Ave. Louisville, KY 40206 Phone: 800-223-1839 Ext. 340 E-mail: mdelgado@xxxxxxx Web: www.aph.org >>> PRADER@xxxxxxx 04/24/06 08:26AM >>> Jim: You cannot change the volume for the voice memoes, because they are not handled in the same way that all other audio files are. You cannot create a new folder on the Book Port itself--that is, you can't use the Book Port keypad to do it. But you can, however, create new folders within Book Port Transfer, by selecting the Book Port folder list and pick New Folder from the Context menu. Sincerely, Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307 >>> jdenham@xxxxxxxxx 04/22/06 10:48AM >>> Hi All: I just received my Book Port a couple of days ago and subsequently joined this list. I am really enjoying the product (fell asleep listening to an Audible title with it last night), but have some questions and comments. Maybe these are things I just missed in the documentation, so apologies in advance if these are obvious questions. I am running the 2.2 firmware. First of all, is their a reason I can't change the volume on the fly when listening to a voice memo? The volume controls seem to work fine when the memo is not playing and the memo playback respects these settings, but trying to increase or decrease the volume while a memo is actually playing only produces a beep. Shouldn't these volume controls work the way they do when listening to other audio files? Secondly, it would really be nice if the settings menu had a setting that would disable Book Ports ability to remember the last position in an audio file. While I realize this is extremely helpful when listening to audio books, such as Audible or books in the MP3 format, it is not so good for those of us who listen to MP3 music files. I use the star and number keys to quickly skim through MP3 music files in a particular folder of my flash card. I do this while the files are playing as I don't want to have to stop and start constantly. If I just listen to part of a song and move to the next song, the original song is started at the point where I left it when I come back to it. This is annoying as I like to always start songs from the beginning. As I say, I know this feature of the product is very helpful in most situations and the product is called book Port and not Music Port, but having the ability to disable this feature would be extremely helpful. Finally, how does one create a folder on the Flash card using only the Book Port? The documentation mentions that files should be placed in folders to avoid to many files in the root of the card, but no mention, that I could find, is given to how to create folders using Book Port. Thus far, I've been doing this with a pc and a card reader, but would really like the ability to create folders when I am on the go. Is this possible? Despite these questions, I am really enjoying the product and applaud APH's development efforts. Jim Denham E-mail: jdenham@xxxxxxxxx