[bookport] Re: question about old bookports

  • From: "David Allen" <wd8ldy@xxxxxxxxxx>
  • To: <bookport@xxxxxxxxxxxxx>
  • Date: Tue, 6 Feb 2007 09:46:39 +1300

Hi Nora and list:
Nothing is supported indefinitely. The way the market runs these days, two years for a product to be supported is longer than usual. I'm not saying you have to like it, but it is the reality of the time.
I bought my cell phone a year ago and some have already told me how out-dated I am because the phone I bought is officially off the mainstream market. This doesn't really cause me any problem, but it's the way things are. My phone cost considerably more than the book port and I use it for fewer things than I do the book port.
I can think of many devices that were great in their day but are no longer supported. Heck, the companies that made them no longer exist in many instances.
I am sure that APH will continue to support current book port users as long as they can, but I don't expect them to do the impossible. 

Cheers,
Dave
----- Original Message ----- From: "Nora" <nsarsons@xxxxxxx> 
To: <bookport@xxxxxxxxxxxxx>
Sent: Tuesday, February 06, 2007 7:48 AM
Subject: [bookport] Re: question about old bookports
My Bookport is two minths old. Does this mean that it is only being supported for two years? I have the latest version available as far as I know. Can anyone enlighten me on this. I sure hope it will be supported for more than just two years or it will ave been a very expensive reading source. Thanks for any information. 

Nora Sarsons - Vancouver, Canada
----- Original Message ----- From: "PAMELA RADER" <PRADER@xxxxxxx> 
To: <bookport@xxxxxxxxxxxxx>
Sent: Monday, February 05, 2007 6:50 AM
Subject: [bookport] Re: question about old bookports



For as long as we have parts--probably another year or 2.



Pamela Rader, TECHNICAL SUPPORT
American Printing House For The Blind
1839 Frankfort Ave.
Louisville, KY  40206

PHONE:  1-800-223-1839, Ext. 307



blsmass@xxxxxxxx 02/05/07 09:46AM >>>

When the new bookport comes out, how long will our old ones be
supported?
I have a very old one I haven't gotten fixed.  It stopped connecting
to
the computer but I thought I could use it anyway.  Much to my
surprise,
after a couple of betas I couldn't use it anymore.  How long are the
ones
we are using going to be supported?  Thanks.  Kurt




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