Brian - That's an excellent description and I appreciate it. I'll do the test next time I'm on the BP. Since I always have headphones on; and I have a serious hearing loss; if the tone is being generated from the BP speaker and not through the phones, I wouldn't hear it, so perhaps it is actually there and I'm just not able to hear it. Thanks again. ----- Original Message ----- From: "Brian Buhrow" <buhrow@xxxxxxxxxxxxxxxxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Thursday, June 29, 2006 12:50 PM Subject: [bookport] Re: lock beep problem Hello Walt. Just to clarifiy, here's how things are supposed to work. If lock beep is set to yes, then when the unit is locked, and not reading any material, pressing akey will cause the unit to sound a tone, not through the headphone jack, but inside the unit itself. If you happen to happen to be wearing headphones, or have speakers connected to the unit when it is off, locked, and lock beep is set to yes, then you'll hear the tone from the unit itself, followed five seconds later by the double beep from the speakers or headphones indicating that the unit is turned off. If lock beep is set to no, then when the unit is locked, and not reading, pressing a key wil cause no sound to be emitted from the unit itself, but, 5 seconds later, if you have headphones or external speakers, a double beep will be sounded through the headphone jack, indicating that the unit has turned off. If you don't observe this change in behavior when you change the settings, then there is something wrong with your Bookport. To determine if it is a software, i.e. firmware problem or a hardware problem, i.e. the internal beeper is broken, you can test the beeper by setting an alarm and telling it to sound internally. If, when the time arrives, you hear no sound from the unit itself, as opposed to the connected speakers or headphones, then your beeper is broken and, I'm guessing here, but you'll probably needd to return the Bokport to APH for repair. If you don't need the internal beeper for alarms, and can live without the lock beep, then I don't think there's anything wrong with using it without the internal beeper. That is to say, I don't think you lose any more functionality than I've just described. Hope that helps. -Brian