Tasha: If you are using a hub, bypass it and see if that helps. Rob Meredith >>> tashiegirl@xxxxxxx 08/08/06 08:23AM >>> I am using a non-networked xp pro machine with service pack 2. when i go under my computer with bookport connected, it says removable disk (e) but then when i click on this "disk" it says that it isn't formatted. tasha ----- Original Message ----- From: "LARRY SKUTCHAN" <lskutchan@xxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Tuesday, August 08, 2006 7:27 AM Subject: [bookport] Re: installing bookport > The installation CD isn't going to help in this situation; it does not > ship with any drivers either. It sounds like what is happening is a > drive letter conflict. Can you describe the machine you're using in a > little more detail? If you are on a network, you may wish to consult > the Frequently Asked Questions section of the manual for instructions on > resolving drive letter conflicts. > > >>>> tashiegirl@xxxxxxx Monday, August 07, 2006 7:32:15 PM >>> > hi list, i'm installing bookport on a new computer and have, in typical > Tasha fashion, lost the installation cd. i've installed the bookport > transfer wizard from the aph website, but this download didn't seem to > include any usb drivers. when i connect the bookport, nothing happens-- > the add hardware wizard does not start and does not recognize that a new > piece of hardware has been connected. if someone would be kind enough to > send me the drivers i'd really apreciate it since i'm leaving for the > Cape on Wednesday and want reading material for the beach! > tasha > tashiegirl@xxxxxxx