[bookport] Re: getting bp updates
- From: "Walt Smith" <walt@xxxxxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Tue, 28 Mar 2006 07:54:15 -0500
I think we really need more details. That "General failure" message (which
is a Windows message) almost always contains the actual reason for the
problem. I've normally seen it in conjunction with a bad floppy disk back
when I still used them (General failure reading Drive A). If she can get the
complete message, it'd be a big help. Right now, I'm just guessing that the
CF card wasn't recognized--it was inserted, I assume.
----- Original Message -----
From: "Lois Goodine" <al419@xxxxxxxxxxx>
To: "bookport" <bookport@xxxxxxxxxxxxx>
Sent: Monday, March 27, 2006 9:37 PM
Subject: [bookport] getting bp updates
My friend connected her bookport for the upgrade and we got a message saying
"general failure." and something not complete, zero percent. The bettery
level
is high enough and the option is set to download updates at startup. What
might be wrong here?
Thank you.
Lois
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