[bookport] Re: faulty zero button on bookport

  • From: Pamela Rader <prader@xxxxxxx>
  • To: "'bookport@xxxxxxxxxxxxx'" <bookport@xxxxxxxxxxxxx>
  • Date: Mon, 8 Nov 2010 08:22:51 -0500

Hi Rinaldo:

Unfortunately, if the key is faulty, there's nothing we can do at this point.  
We stopped repairs on Book Ports in Aug., 2008, due to problems with the 
manufacturer.  Eventually, those keys do ware out.

Sorry I can't be of more help.

Pamela Rader
APH product Support



-----Original Message-----
From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On 
Behalf Of Rinaldo
Sent: Saturday, November 06, 2010 2:17 AM
To: bookport@xxxxxxxxxxxxx
Subject: [bookport] faulty zero button on bookport


Hi Friends,
My second bookport is faulty in that the no. zero key does not want to
function now I can not set  the options.
I did all the upgrading by connecting it to my computer and APH.
It does work I can reed but can not go to folders and since I wanted to give
it to my brother or sister with the Bible loaded, since there are
too many files
you do need to put them into folders so you can move quickly in it.
Can some one help please?
Best wishes
Rinaldo



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