[bookport] Re: error message that freezes computer
- From: "PAMELA RADER" <PRADER@xxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Thu, 08 Nov 2007 08:19:42 -0500
No. I don't. It's probably an invallid character in the XML file that is
causing it. I know the gentleman who wrote the Book Wizard program is on this
list, so perhaps he'll chime in.
Pamela Rader, TECHNICAL SUPPORT
American Printing House For The Blind
1839 Frankfort Ave.
Louisville, KY 40206
PHONE: 1-800-223-1839, Ext. 307
>>> kkeever9@xxxxxxx 11/07/07 05:36PM >>>
Pamela,
I did what you said and got the message There are No Updates Available for
This Software. I have done what Sandy suggested and got the same results. Do
you have any other suggestions? Thanks.
Kent
----- Original Message -----
From: "PAMELA RADER" <PRADER@xxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Wednesday, November 07, 2007 2:21 PM
Subject: [bookport] Re: error message that freezes computer
> Hi:
>
> It's on the Help menu. Alt h, u
>
>
>
>
>
> Pamela Rader, TECHNICAL SUPPORT
> American Printing House For The Blind
> 1839 Frankfort Ave.
> Louisville, KY 40206
>
> PHONE: 1-800-223-1839, Ext. 307
>
>
>>>> kkeever9@xxxxxxx 11/07/07 04:12PM >>>
>
> Pamela,
>
> I went to book wizard and could not find the check for update anywhere.
> Could you please tell me where I would find it? Thank you for your
> attention
> and help.
>
> Kent
>
> ----- Original Message -----
> From: "PAMELA RADER" <PRADER@xxxxxxx>
> To: <bookport@xxxxxxxxxxxxx>
> Sent: Wednesday, November 07, 2007 1:45 PM
> Subject: [bookport] Re: error message that freezes computer
>
>
>> Hi:
>>
>> The first thing I would do is update the Book Wizard Reader. Go into the
>> Book Wizard, and pick "Check For Updates" and see if there's a later
>> version. That will probably fix it. Otherwise, we'll have to figure out
>> what could be in the XML file that is causing this. Sometimes, though,
>> updating will fix.
>>
>>
>>
>>
>> Pamela Rader, TECHNICAL SUPPORT
>> American Printing House For The Blind
>> 1839 Frankfort Ave.
>> Louisville, KY 40206
>>
>> PHONE: 1-800-223-1839, Ext. 307
>>
>>
>>>>> kkeever9@xxxxxxx 11/07/07 03:32PM >>>
>>
>> Hi,
>>
>> When I try to download a few of Tom Clancy's books I get this error
>> message that says Error parsing XML_TEMPLATE_TEXT:
>>
>> A semi colon character was expected.
>>
>> At 35:25
>> Limited Partnership, S&R Literary, Inc. and this edition was published.
>> This message completely locks up my whole computer and anything I try
>> will
>> not unlock it which makes me have to shut down my CPU by pushing the
>> on/off button. When this happens I hear the transfer program beeping like
>> it is trying to download the book, but it does not. Does anyone know why
>> this is happening and what will stop it and fix it? Thanks
>>
>> Kent
>>
>>
>>
>
>
>
>
>
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