RTF files do require Word to be installed. Try changing it to plain text = if you do not have Word. >>> curtis@xxxxxxxxxx Friday, September 17, 2004 9:12:01 PM >>> This occurred when I attempted to send a *.rtf file. Book Port Transfer FFDoc: Unable to start Microsoft Word. Either Word is not installed, or the installed version is not Word 97 or = later. error: 800401f3 OK The file is NOT a *.doc file, was generated from K1000 from a *.kes file = made into a *.rtf file. hmm? Curtis Delzer