[bookport] e: Re: Book Port not working/ warranty

From: Sarah Cranston <skhye@xxxxxxxxxxxxx>
To: bookport@xxxxxxxxxxxxx
Date: Sat, 25 Feb 2006 13:06:02 -0600

A pun that bad deserves a glass being thrown into the fireplace. Ever read any Spider Robinson?

----- Original Message -----
From: "Walt Smith" <walt@xxxxxxxxxx
To: <bookport@xxxxxxxxxxxxx
Date: Sat, 25 Feb 2006 13:50:24 -0500
Subject: [bookport] Re: Book Port not working/ warranty

Sandy -

In fact, you might submit your solution to NLS for inclusion in

Taco Book

Topics.

----- Original Message -----
From: "Sandy Licht" <slicht@xxxxxxxxx
To: <bookport@xxxxxxxxxxxxx
Sent: Thursday, February 23, 2006 8:05 PM
Subject: [bookport] Re: Book Port not working/ warranty

I shall definitely post it.  Hmmm...  Maybe Larry could do a pod
cast...  Well, maybe not.

At 05:59 PM 2/23/2006, you wrote:
Hi Sandy and list:

Please let me know when you solve the taco problem. I need that

one solved

for sure!

Cheers, Dave ----- Original Message ----- From: "Sandy Licht"

<slicht@xxxxxxxxx

To: <bookport@xxxxxxxxxxxxx
Sent: Friday, February 24, 2006 8:05 AM
Subject: [bookport] Re: Book Port not working/ warranty

We are a solutions list. That is why people come to us with

problems.

Give us time, and we just might solve other issues, too... ones

like...

how to bite a taco on one end and prevent the filling from

spurting out

the other.

At 11:57 AM 2/23/2006, you wrote:
Another thing to consider is that this list, being the BookPort

list,

gets a large amount of its traffic from people who are having

problems

with their BookPorts. No one writes to a list and says, "I just

love

this product, I've never had a problem with it." <Grin.> So,

I'll do

just that. <Smiles I've had my BP for almost three years and have never experienced

any of

these problems. It does need the occasional reset, but it's

never

crashed for 24 hours, and it's never had to go back to APH for
repair.  I love my BookPort, wouldn't know what to do without it!

Sarah

-----Original Message-----
From: bookport-bounce@xxxxxxxxxxxxx
[mailto:bookport-bounce@xxxxxxxxxxxxx]On Behalf Of emai7s
Sent: Thursday, February 23, 2006 11:50 AM
To: bookport@xxxxxxxxxxxxx
Subject: [bookport] Book Port not working/ warranty

Don't get me wrong, I love my new BP.  I've just noticed a
lot of complaints on here about BP's going bad and having to
resort to taking batteries and cards out for a day or sending
back for repairs.  Is this just a few people this is
happening to or is it really an issue?

Well, it's happened to me three times in about 18 months, so it's

a

serious issue as far as I am concerned.

But APH warranty support is great - they really stand behind

their

products. If your Book Port does fail, I'm sure APH will do their

best

to get you up and running again as quickly as possible. So you

certainly

don't have to worry about being left high and dry with a broken

Book

Port.

Peter

Sandy Licht Phone: 409-898-8218 Jeremiah 29:11 - 14A 11For I know the plans I have for you," says the LORD. "They are plans for good and not for disaster, to give you a future and

a hope.

12In those days when you pray, I will listen. 13If you look for

me in

earnest, you will find me when you seek me. 14I will be found by you,"

says the

LORD...