Hi Juan, Chances are, that the Book Port is conflicting with one of your two hard drive letters. When you look at the disk management utility with the Book Port plugged in, it is likely that one of the two drives is actually the Book Port but your system can't see it because the hard drive assignment is using the same letter. Once you figure out which letter is conflicting reassign it and like magic the Book Port will appear. Robert Carter At 07:06 PM 7/28/2004, you wrote: >hi, not sure if this topic is still in the list, but well... my problem is >that when i connect the bookport to the computer, the bookport program >doesn't open. i hear the windows XP hardware connected sound, but the >program doesn't open. If I open it manually, it says the book port is not >connected. Rarely, the computer displays a list with the tittle "removable >disk (L:) and its a blank list because the flashcard is emty. I tryed to >re-asign the letter, but the disk management list doesn't show the book >port's letter, it just shows the two hard drives I have installed in my >computer. > >Can someone please tell me whats wrong? > >thanks > >Juan > >_________________________________________________________________ >Add photos to your e-mail with MSN 8. Get 2 months FREE*. >http://join.msn.com/?page=features/featuredemail