Try it without the scanner connected. In fact, try it without any other USB devices connected, unless they are essential ones, like a keyboard. >>> margo.downey@xxxxxxxxxxx 07/07/05 02:54PM >>> Sandy, the hub was working just fine with the bp. I did bypass the hub and connected it to the computer and tbookport didn't think it was connected--the software didn't think it was connected. My scanner is in the same hub and it works just fine--always has. The bookport connection was fine until today. margo and Elmo ----- Original Message ----- From: Sandy Licht To: bookport@xxxxxxxxxxxxx Sent: Thursday, July 07, 2005 2:46 PM Subject: [bookport] Re: connecting problem Sometimes, USB hubs don't work with the BP. Try connecting it directly to the computer. At 01:21 PM 7/7/2005, you wrote: >Hi. I am having a sudden problem. When I put the end of the usb cable >into the usb slot on the Bookport, the bookport doesn't work and neither >does the jaws speech which is running with the external Double Talk >synthesizer which has a speaker plugged into the computer. I have checked >and the usb hub I'm using is plugged in correctly and the only other usb >device on the hub is my HP scanner which works just fine with Open >Book. The only thing I haven't done is to disconnect the hub from the >computer and just connect the book port cable to the usb port. When I >unplug the usb cable from the bookport, book says, Bookport is ready" and >it works just fine. > >Also, the keyboard doesn't seem to work when I plug in this cable. This >is the cable I've been using and I have transferred books to the book >port. when I'd connect the cable, Bookport used to open--the software >that is. > >This stuff just occurs when I put the cable into the Book Port and I am >using the cable supplied with Book Port. > >Any ideas? I'm also awaiting a call from Technical Support. > >Margo and Elmo Sandy Licht Phone: 409-898-8218 Jeremiah 29:11 - 14A 11For I know the plans I have for you," says the LORD. "They are plans for good and not for disaster, to give you a future and a hope. 12In those days when you pray, I will listen. 13If you look for me in earnest, you will find me when you seek me. 14I will be found by you," says the LORD...