[bookport] Re: connecting problem

  • From: "Walt Smith" <WSmith@xxxxxxxxxxxxxxxxxxxxx>
  • To: <bookport@xxxxxxxxxxxxx>
  • Date: Thu, 7 Jul 2005 14:20:44 -0400

Try going direct from the computer to the BP, bypassing the hub. I've
had problems with USB hubs in the past.


From: bookport-bounce@xxxxxxxxxxxxx
[mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Margo
Sent: Thursday, July 07, 2005 2:21 PM
To: bookport@xxxxxxxxxxxxx
Subject: [bookport] connecting problem

Hi.  I am having a sudden problem. When I put the end of the usb cable
into the usb slot on the Bookport, the bookport doesn't work and neither
does the jaws speech which is running with the external Double Talk
synthesizer which has a speaker plugged into the computer.  I have
checked and the usb hub I'm using is plugged in correctly and the only
other usb device on the hub is my HP scanner which works just fine with
Open Book.  The only thing I haven't done is to disconnect the hub from
the computer and just connect the book port cable to the usb port.  When
I unplug the usb cable from the bookport, book says, Bookport is ready"
and it works just fine.
Also, the keyboard doesn't seem to work when I plug in this cable.  This
is the cable I've been using and I have transferred books to the book
port.  when I'd connect the cable, Bookport used to open--the software
that is.  
This stuff just occurs when I put the cable into the Book Port and I am
using the cable supplied with Book Port.  
Any ideas?  I'm also awaiting a call from Technical Support.
Margo and Elmo

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