The Book Wizard doesn't have to be registered in order to transfer Daisy books, but it does have to function in Demo mode. You might run BWR and check to be certain you have the latest update. And try opening the files in that program, to see if they open. Word has to be installed for HTML files. Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307 >>> mtatro@xxxxxxxxxxxxx 01/17/06 05:36PM >>> Yes I have book wizard installed , but not registered would that make a difference , I guess what puzzles me is that it has worked fine up until recently I've had my bp about 3 or 4 months and I think it's great Mike ----- Original Message ----- From: "Walt Smith" <walt@xxxxxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Tuesday, January 17, 2006 3:43 PM Subject: [bookport] Re: bp transfer Do you have the Book Wizard reader software installed? Any DAISY books is pre-processed by this program before being moved to the BP. ----- Original Message ----- From: <mtatro@xxxxxxxxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Saturday, January 14, 2006 1:45 PM Subject: [bookport] bp transfer Hi all I'm having trouble sending some files to the bp. text files seem to work ok , but the daisy format (opf) brings up an error message , error failed to load navigation control file . and on html files it says it can't open them. It actually works sometime . just puzzled I guess . thanks all -------------------------------------------------------------------------------- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.1.371 / Virus Database: 267.14.18/230 - Release Date: 1/14/2006 -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.375 / Virus Database: 267.14.20/232 - Release Date: 1/17/2006 -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.1.375 / Virus Database: 267.14.20/232 - Release Date: 1/17/2006